Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Asus laptop won't turn on

02 Aug 2013   #1
bjj8383

Windows 7 Home Premium 64 bit
 
 
Asus laptop won't turn on

I have an ASUS G73JH, windows 7 64bit home premium. Short version: When I hit the power button, the lights come on for a split second, but then stop, and nothing happens. It won't turn on at all.

I've tried taking out the battery, hitting the reset button with a straightened paper clip, holding the power button for 30 seconds before trying to turn it on without the battery, and every combination. Local computer shop never found a hardware issue. Whenever I turned it into them, they would set it on their shelf and call me the next day, "well, it's working fine now, and we didn't really do anything." Then I'd try to turn it on the next morning, and it wouldn't work. Rinse, repeat several times. They claim to have taken it all apart and didn't find anything physically wrong.

When it was in a good mood, and turned finally on, I FIXED IT FOR 2 MONTHS. I got some advice that the problem happened when it went into sleep/hibernate, that the memory file was somehow corrupted. In other words, software problem, not hardware. I changed the settings to that it would NEVER EVER go to sleep, I disabled ALL updates, etc, and it worked beautifully. Until the other night when, for no discernible reason, the exact same thing is happening again. Only now, it's been dead for 4 days with no miracle wake-up.

Any help would be very, very welcome; thanks in advance.


My System SpecsSystem Spec
.
02 Aug 2013   #2
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Have you tried removing the battery and just plugging in the AC adapter ? Do any lights come on ? Fan spinning sounds ?
My System SpecsSystem Spec
02 Aug 2013   #3
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

My advice never have laptops set for a sleep mode. Battery runs low they should shut down or be turned off, I've heard of too many fried mobo's and corruptions with sleep modes !

How many ram modules do you have installed, try removing and re-seating them or go with one module at a time to see if it boots.
My System SpecsSystem Spec
.

02 Aug 2013   #4
bjj8383

Windows 7 Home Premium 64 bit
 
 

Yes, I've tried all combinations of battery/ac, and the same thing happens each time. The power lights come on for a brief moment, then blackness. No fans or sounds at all.

I did try taking out the ram and trying to turn it on, yes, then trying again once they were back. I only tried once, though, and I didn't do one at a time. I can try again.
My System SpecsSystem Spec
02 Aug 2013   #5
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

I would as with desktops a bad or failing ram module will cause boot issues for sure. It's worth ruling out! Also check to see if they're a matched pair of modules?
My System SpecsSystem Spec
03 Aug 2013   #6
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Try this: Remove the hard disk drive. See if it starts up and runs without turning off, and that you can get into the BIOS/UEFI settings.
My System SpecsSystem Spec
03 Aug 2013   #7
aritra2116

Windows 10 Home 64-Bit
 
 

Seems like a BIOS problem. I would suggest using TVeblen's method. Try to use the HDD in another computer. Does the computer turn on? If it does,You could also try using the motherboard in another computer and run memtest86 and using SFC /SCANNOW command and also CHKDSK (if it boots). Also run antivirus to see if there are infected files on it. Try to see if there are some loose connections.
My System SpecsSystem Spec
05 Aug 2013   #8
bjj8383

Windows 7 Home Premium 64 bit
 
 

I took out the ram and the two HDs that I could see. The machine has three, two 1/4 TB and one 1/2 TB. It didn't help. Unfortunately, I don't feel comfortable taking the entire cover off and poking around, and I don't have any other computers lying around that I can use to "plug and play" the removable components with.
My System SpecsSystem Spec
05 Aug 2013   #9
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

No, it won't go into BIOS/UEFI settings without RAM.
Try installing just one stick of RAM, no hard drives.

ASUS G73JH specs say 2 hard drives. Why do you think you have 3? (and invisible too!)
My System SpecsSystem Spec
Reply

 Asus laptop won't turn on




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
New Sager Laptop Beeps Just like Old Asus Laptop
I have an old asus u45jc-a1 laptop. It has lot of problems like constant beeping and when connected to a monitor, it would many times monitor go to sleep. I tested this with several monitors and this happens with each monitor so i know its my laptop. Anyways, i went and bought a new sager...
General Discussion
laptop cannot turn on
i suddenly shutdown before looks good but now i i press power on it's no response no light, can't turning fan no sound. id try hard reset but the same problem again. i remember last i can do after i shutdown i removed the hard disk that have a battery - this is a caused?. my laptop gateway jm30. ...
General Discussion
New Asus U47A won't turn on, BIOS updated.
I just bought this laptop last saturday. About 30 minutes after I first turned it on, it suddenly turned itself off. In the last days it happened three times, so I searched for symptoms like that in other forums. A lot of people said it was a common problem with Asus computers, some updated the...
Hardware & Devices
Laptop won't turn on
Hi there I'm new to the forums so bare with me here. I went on crucial to check how many ram slots I have and it said I have two long story short there was no second ram slot and I should have not to try to take off my keyboard now it won't start I took out the battery charged it and what knot but...
Hardware & Devices
Asus Laptop can't find startup entries for Asus Programs
Asus has some way of starting their programs that I can't find. In particular, I want to disable their Wireless Console 3 (wcourier.exe). There are other programs but I can't remember what they are right now. I can only tell you that is does not show up in msconfig or HJT. Does anybody know...
Performance & Maintenance
Toshiba laptop won't turn up
I was using a Toshiba Satellite L505D-LS5007, i went to the kitchen and when i returned the laptop seemed it shutdown by itself so my thought was that windows shut down because low battery, but when i tried to turn it again after AC power was connected it won't turn on, except CAPS LOCK key, AC...
Hardware & Devices


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 10:31.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App