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Windows 7: Device driver installation will not see the hardware

04 Aug 2013   #31
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Can you open a web page


My System SpecsSystem Spec
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04 Aug 2013   #32
Horseshoe

Windows 7 Pro 64 bit
 
 

No, I get "You're not connected to a network". Norton Internet security stating no connection either. The icon in the lower right has a red X.
My System SpecsSystem Spec
04 Aug 2013   #33
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

First thing id remove NIS completely .

Click here ftp://ftp.symantec.com/public/englis...moval_Tool.exe

Right click and select
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05 Aug 2013   #34
Horseshoe

Windows 7 Pro 64 bit
 
 

Why do you say remove NIS? It was just an example of one of the programs that cannot access the internet during startup. Another is Outlook.
My System SpecsSystem Spec
05 Aug 2013   #35
Horseshoe

Windows 7 Pro 64 bit
 
 

Out of curiosity I entered: ipconfig /all at the cmd prompt, and I got back

Host Name . . . . . . . . . . .: TJ-PC
Primary Dns Suffix . . . . . . :
Node Type . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . : No
WINS Proxy Enabled. . . . . : No


Nothing else, and from what I've seen in the past there is supposed to be a lot more.
My System SpecsSystem Spec
05 Aug 2013   #36
Horseshoe

Windows 7 Pro 64 bit
 
 

During first restart during Norton removal process I went into the Intel(R) Boot Agent and found that at this level the PWA Number and the MAC Address of the CT Adapter card I bought yesterday is correctly identified and matches the sticker on the adapter. JUst not showing up in the "ipconfig /all" results.

Related note: Windows firewall is not working either.
My System SpecsSystem Spec
05 Aug 2013   #37
Horseshoe

Windows 7 Pro 64 bit
 
 

I downloaded that Norton app at 5:33 this am. It is now 8:33. Took 3 hours to get that thing to run.

Ran it twice, restarting each time. It did suggest at the end if not installing a Norton product to turn on Windows Firewall.

I got: There was an error opening Windows Firewall with Advanced Security Snap-in. The WFwASS failed to load. Restart the Windows Firewall Service on the computer that you are managing. Error code 0x6D9

No surprise there as it has not worked since the whole internet access thing began.

Still not connecting. Same ipconfig info as recently posted. Still a blank window when I open Change Adapter Settings. Still a red X on the network icon in the lower right.
My System SpecsSystem Spec
05 Aug 2013   #38
Horseshoe

Windows 7 Pro 64 bit
 
 

Went into Services and checked to see if Win Firewall set to automatic. It is. I get a 1068 if I try to start it.
My System SpecsSystem Spec
05 Aug 2013   #39
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

On a PC that has Internet download the tool below and use a USB drive to transfer it to the PC that can't go on the Internet

Farbar Service Scanner

Click here Farbar Service Scanner to DOWNLOAD

Place the file onto your desktop

Right click on FSS.exe select

Place a check mark next to the following options
  • ⬜ Internet Services
  • ⬜ Windows Firewall
  • ⬜ System Restore
  • ⬜ Security Center
  • ⬜ Windows Update
  • ⬜ Windows Defender

Press the Scan button

Farbar Service Scanner will create a log, called FSS.txt, on the Desktop. Place the fss.txt file inside the usb drive . Upload the FSS.txt with your reply
My System SpecsSystem Spec
05 Aug 2013   #40
Horseshoe

Windows 7 Pro 64 bit
 
 

FSS done. Here it is...


Attached Files
File Type: txt FSS.txt (4.1 KB, 3 views)
My System SpecsSystem Spec
Reply

 Device driver installation will not see the hardware




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