Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: External Keyboard Shut Off

05 Aug 2013   #1
kmbeadweaver

Windows 7 64
 
 
External Keyboard Shut Off

An elderly friend of mine has an HP Smart Screen PC with a wireless keyboard and mouse (running on a shared USB.) The other day she got a message stating that the keyboard batteries needed replacing which she did. Since she changed the batteries, the PC recognizes that there is a keyboard, but the message that the keyboard is being used is not getting to the PC. The USB and mouse are both working fine. Windows 7 diagnostics do not see a problem with the keyboard. I tried a separate wired USB keyboard which also did not work. This makes me think that there is some "switch" in the software that was turned off. Does anyone know if this is possible? Thanks


My System SpecsSystem Spec
.

05 Aug 2013   #2
NoN

Windows 7 Professional SP1 - x64 [Non-UEFI Boot]
 
 

Welcome to Sevenforums.

At the back of the keyboard when wireless, there's in general a small button so called "Connect" to push when in first use. Might replacing the batteries have reset the keyboard?
My System SpecsSystem Spec
05 Aug 2013   #3
kmbeadweaver

Windows 7 64
 
 

I had tried to reset the wireless device on the keyboard yesterday and it didn't work. I do thank you for your advice though.
I was actually able to fix it this morning. I had read that using fancy batteries can be the problem, so we tried plain old Energizers. The only problem is that before I changed the batteries, I had started a system restore. One of these two actions resolved the problem, but I don't know which one.
Life is good!
My System SpecsSystem Spec
.


Reply

 External Keyboard Shut Off




Thread Tools





Similar help and support threads
Thread Forum
Buzzing on audio output and loss of mouse/keyboard:can't shut down
Suddenly after starting the computer and going online there was a loud buzz on my stereo output. The output goes from my optical audio. This has never happened before. I flipped the receiver to radio and it's fine. Typing on my backup computer now. The sound from this computer to a different input...
Hardware & Devices
Keyboard acting up, tries to shut computer down
Hi, just recently my keyboard has been acting up. last week i discovered the problem. my keyboard started sending me shut down messages, opening the 'search' window, and typed random keys. in some instances it would just abruptly shut down or make my computer go to sleep w/o warning. i suspected...
Hardware & Devices
Programs unrespond, keyboard acts up, random shut downs and blue scree
I have had my HP Pavilion g6 Notebook PC (with Windows 7 Home Premium 64-bit Service Pack 1) for less than a year and I am encountering a ton of problems. Whenever I go to open a program, it unresponds for a short while before I can continue to use it. Sometimes my keyboard acts up, for...
General Discussion
Keyboard drivers are disappearing when i shut down the computer
Hey guys. My os is the Win ultimate 64 bits, when i start my computer the keyboard drivers disappear. If i turn on the computer and enter the bios setup (just enter and quit) the keyboard drivers are back. But if i turn on the computer without enter the BIOS setup, the drivers are missing. ...
Drivers
Monitors and Mouse/Keyboard randomly shut off - DVI & USB port issue?
Hi, My name is Gabe and I am first off NOT a computer expert. I know enough terminology to get me in trouble but I don't pretend to be a expert. Here is the setup with the issue: HP Pavilion Elite m9360f PC running Windows 7 Ultimate x64 2 monitors (both running from DVI ports)
BSOD Help and Support
USB and Illuminated Keyboard staying on after shut down
New Windows 7 install 7000 version When i shut down the computer the USB and Illuminated ps2 Keyboard stay on. Any Idea's ?
Hardware & Devices

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 02:01.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App