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Windows 7: Bluetooth mouse problems.

05 Aug 2013   #1

Win 7 64
Bluetooth mouse problems.

Alright so, about a week ago I got a new bluetooth mouse (rapoo 6080) I added it to my devices through the -control panel - add bluetooth device option however today when I was moving my laptop to a different room I turned off the mouse with the sliding button on it's back just to be sure I dont click on something while going to different room, after I got there, I was sadly suprised that the mouse won't work after turning it back in, I have checked the control panel - devices and it wasn't there for some reason, so I tried to restart the mouse again and click the bluetooth button on the mouse, the mouse's red button on the top started blinking which indicates that the mouse is indeed looking for a contact with a bluetooth device, howerver my mouse didn't appear on the add device menu, after a while totaly desperate I decided to try this mouse on a different computer, it worked perfectly there and was connected in about 10 seconds, I have read quite a lot of forums about this problem and all I could get to was to check the Services - Bluetooth support service and turn it off and on, it did help some people but sadly not me.. to make sure that this problem was on the side of my pc and not the mouse, I did try to pair my phone with my pc but it didn't work, I couldn't even send any file..

I have hp pavilion dv6 and win 7 x64

Any help will be greatly appreciated

(Ignore any grammar fails as it's quite late hour for me and I'm posting this after 3 desperate hours of trying to fix this problem).

My System SpecsSystem Spec

07 Aug 2013   #2

Windows 7 Home Premium 64bit

First thing to warn you of is Windows + bluetooth is, and always has been, a buggy nightmare. So in all honesty I would not be surprised if this is one of those "it should work but it just never will" times. However I'll try to offer a few suggestions. First of all check for a switch on your computer for bluetooth/wireless and make sure it's turned on (there are a lot of HP DV6's so I can't point out where exactly it is or if you have one), then go to Device Manager and verify that your bluetooth isn't disabled under Bluetooth Radios, and finally right click your bluetooth icon and click Show Bluetooth Devices, if your mouse is there delete it and try adding it again.
My System SpecsSystem Spec
16 Jul 2015   #3

Windows 7 Pro x64

I'm putting this here in hope that others who need this solution will find it.
My Rapoo 6080 mouse was being very problematic connecting to my Dell Latitude laptop. It worked for a time, then didn't.
After a lot of digging around, what worked for me was:
  1. Add the mouse as usual - "Bluetooth"->"Add Device"
  2. In Control Panel->Bluetooth Devices, open the properties for the mouse
  3. In the "Services" tab, check the "Drivers for keyboard, mouse etc." option
See attached image.
Hope this helps someone.

Attached Images
My System SpecsSystem Spec


 Bluetooth mouse problems.

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