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Windows 7: Dell XPS 15 L502x never burned a single CD/DVD since purchase.

09 Aug 2013   #11
Imrankhan

Windows 7 Home Premium 64bit
 
 

After searching Through Net, I found this Firmware, Can I install it.

http://drivers.windows7download.com/...oad-ynuui.html


My System SpecsSystem Spec
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12 Aug 2013   #12
SandeepP

Winndows 7 32 bit
 
 

Quote   Quote: Originally Posted by Imrankhan View Post
After searching Through Net, I found this Firmware, Can I install it.

http://drivers.windows7download.com/...oad-ynuui.html
Hi Imrankhan,

Unfortunately there is no firmware update available for this DVD drive available with us. As there are no firmware updates available for this drive we would not have the original firmware available for the drive.

And as there is a mechanical failure with the optical drive now updating the firmware might not resolve the issue we have at hand right now.

You can either use USB drive for transferring data and re-installing windows as well or get a replacement optical drive.

If you really require the optical drive then only go ahead for same. You can also buy one of them at the link below:

DELL XPS 15 (L502x) CD/DVD Internal Replacement and Upgrades | Dell

And you can find the steps for installing replacement optical drive at this link:

ftp://ftp.dell.com/Manuals/all-produ...nual_en-us.pdf

If you have any further queries, please feel free to contact us.
My System SpecsSystem Spec
12 Aug 2013   #13
bobafetthotmail

Win 7 Pro 64-bit 7601
 
 

if you don't really need the drive, you can get a drive caddy and add a second hard drive. Just make sure it states compatibility (or has the right dimension)
My System SpecsSystem Spec
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 Dell XPS 15 L502x never burned a single CD/DVD since purchase.




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