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Windows 7: Very Strange Keyboard Issue

09 Aug 2013   #11
paulpicks21

Windows 7 Professional 64 bit
 
 

Thanks for dropping by Anak, some interesting info there.


Paul.


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09 Aug 2013   #12
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Your welcome Paul, I remembered it from years ago, but it took a little bit to jog my memory for newer information on it.

Steve
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09 Aug 2013   #13
Dude

Windows 10 Pro X64
 
 

Some keyboards have limits on input. If the good advice above does't work then get a gaming keyboard.
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09 Aug 2013   #14
Thaigrr

Windows 7 ultimate x64
 
 
Reply to Anak & Paul

Hi Anak, thank you for your detailed reply to my problem. Now that I understand the 'ghosting' concept I can explore keyboard solutions a little more specifically.

This is what I discovered: My MS Natural ergonomic keyboard is 'ghosting' under Win7 Ultimate x64. This isn't a problem with the keyboard itself because it worked fine with WinXP. I did try a different keyboard and had the same problem, but it was also an MS ergonomic keyboard (although not an identical model).

Today I tried a third keyboard; a MS 'comfort curve' keyboard that is much newer, and it does not have the ghosting problem. So now I will attempt to find a special Win7 driver for the older keyboard and failing that, I will purchase a newer model and chalk that cost to another Microsoft legacy incompatibility. I will now mark this thread as solved.

Thanks again Paul & Anak, Thaigrr.
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09 Aug 2013   #15
paulpicks21

Windows 7 Professional 64 bit
 
 

Excellent, I am pleased you finally got to the bottom of it Thaigrr.

Well done to Anak
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09 Aug 2013   #16
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Thaigrr, I'm glad to hear you were able to come to a resolution, although it wasn't with the keyboard you seemed most comfortable with.

Thaigrr, If I run across any "special" drivers I'll post back, I hope you can do the same. By the way, what are the model and serial numbers of those two keyboards?

As an afterthought, did you ever consider installing the ergo boards with XP compatibility? Compatibility Mode

Paul, thank you for those kind words.

Steve
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09 Aug 2013   #17
Thaigrr

Windows 7 ultimate x64
 
 
Reply2 to Anak

Hi Anak, thank you for the compatibility mode link. It seems to apply only to programs & unfortunately I cannot find any compatibility adjustment options for my keyboard hardware, nor can I find any special Win7 drivers, either official or third-party.

Yes, my MS Natural keyboard is a discontinued item but it's a really great ergonomic keyboard. I suppose I could use it at the office or such, because the only thing it has problems with is ghosting whilst gaming...

In any case, it is a Microsoft Natural Keyboard part number: 59758. The other keyboard I tried, and with which I had the same problem, is the Microsoft Natural Keyboard Elite (there is no part # for this one, and it is also a discontinued model).

I think it was very indolent or short-sighted of Microsoft to build a new OS that excludes perfectly good legacy hardware that worked fine under XP, but I can't say it is atypical.

Thank you again for your assistance. Thaigrr
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09 Aug 2013   #18
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Quote   Quote: Originally Posted by Thaigrr View Post
Hi Anak, thank you for the compatibility mode link. It seems to apply only to programs & unfortunately I cannot find any compatibility adjustment options for my keyboard hardware, nor can I find any special Win7 drivers, either official or third-party.
Your welcome.

It seems to apply only to programs
A driver is a program, and I wouldn't think there would be any adjustments in the hardware application once its been installed.

You don't want to disrupt the board that is working for you now, but have you tried following the Compatibility Mode tutorial going as far as Option One step three to see if it will give you that option?

If the software for the ergo board(s) is/are on a CD or DVD you could check the properties of the setup.exe file on the disk, but you would have better luck if you copied the disk to your Desktop and checking the properties there.

On a lark, I downloaded the driver for the 7000;

Here is the General Tab, you would have to Unblock the file first then go to the Compatibility Tab and make your selections:
Very Strange Keyboard Issue-kb1.jpg


And the Compatibility Tab:
Very Strange Keyboard Issue-kb2.jpg


Compatibility Mode still may or may not work, but the options are there. The choice is yours.


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09 Aug 2013   #19
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

I got to thinking and looked at my keyboard P/N and its the same as yours 59758, and we've been using it since win98. Remember that USB limitation?

Well, I've always had ours hooked up with a PS/2 connector, even now because that's the type it came with. So if yours has a USB connection and you have a PS/2 connection at the back of your machine try an adapter or if you've been using an adapter take it off and plug it into the PS/2 connection..

Here's a pix of ours:
Very Strange Keyboard Issue-100_2331.jpg


More: Keyboard Ghosting & N-key Rollover: How Many Keys Your Keyboard Can Take?


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09 Aug 2013   #20
Thaigrr

Windows 7 ultimate x64
 
 

Yep, that's my keyboard (or it used to be, I just bought the MS Ergo 4000). Now I'm getting used to a new keyboard
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 Very Strange Keyboard Issue




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