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Windows 7: SSD reported as 0GB in BIOS, and ''reboot/insert boot media' error

10 Aug 2013   #1

Win 7 Ultimate x64, Win 8 RP
 
 
SSD reported as 0GB in BIOS, and ''reboot/insert boot media' error

I woke up today and turned on the computer to be greeted with 'Reboot or select proper boot device or insert boot media and press any key' and haven't been able to boot since.

The computer runs on a gigabyte 990FXA-UD3 mobo, BIOS version is FA. Windows is installed on a MyDigitalSSD 120 GB BP4 Slim 7 series SSD plugged into SATA port 0 on ACHI mode, and the media drive is a WD black 500 GB in port 4 running on IDE.

BIOS reports 'PS3108S8 0.0GB' for the SSD.

So far, I've moved the SSD around the different SATA ports and switched in different cables, all to no avail. BIOS always reports the PS3108S8 thing for the SSD, no matter what port it is in. I tried booting from my Windows 7 installation disk, and 'repair your computer' doesn't even detect the SSD. (I'm at a loss as to how to load drivers, or even where I can find drivers, if that is what's preventing the recovery disk from seeing the SSD).

Using diskpart from the installation DVD shows me that disk 0 is 2048 kb. (the WD black is unplugged. when both drives are plugged in, I can'get get to the system repair things because of an error that says 'this version of system restore is not compatible...') I'm not sure what 'disk 0' is referring to, though.

I've also changed the boot priority for the two drives in BIOS, but that didn't help either. Searching around on the intertubes didn't turn out any solutions.

I'm leaning towards the conclusion that overnight, the SSD decided to crap out. I might take the SSD out and put it into my netbook just to be sure. The SSD is less than a year old so it should be replaceable under warranty.

What do?

--edit--
Just put it into the netbook. Won't boot either. The Acer BIOS main screen lists nothing in the HDD field, and the boot menu also shows the PS3108S8 thing. Albeit it is shown as IDE 1, even though SATA is running in ACHI mode.

--edit 2--
power cycling the SSD is an attempt to get it back. Using Crucial's instructions, since that's the only one I could find. When I turn off the computer, I also turn off the surge protector it is plugged into. Could the regular total loss of power have anything to do with it?

My System SpecsSystem Spec
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10 Aug 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Hello candytaco. Welcome to the forum

Yes, it sounds like your SSD has gone and died on you. You can check to see if the SSD manufacturer has a diagnostic program you can run to be sure, but based on what you say you have tried, it certainly sounds like the worst case scenario.

I hope you have made a disk image of the SSD (everyone should). That will make restoring your PC easier when you get your warranty replacement.
My System SpecsSystem Spec
10 Aug 2013   #3

Windows 7 Ultimate Retail Box (64-bit installed) + Service Pack 1
 
 

2.5 Inch SATA SSD | Solid State Drives | MyDigitalSSD.com

3 year warranty.

Hard for me to trust one after that though.

I resigned my first SSD to apps only and got a better one for OS now. [Didn't have 1st one break though, about a year old I guess now.]
My System SpecsSystem Spec
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11 Aug 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Quote   Quote: Originally Posted by candytaco View Post
When I turn off the computer, I also turn off the surge protector it is plugged into. Could the regular total loss of power have anything to do with it?
I meant to comment on this...

As long as you are properly shutting down the OS and computer, turning the power completely off should have no effect on the parts IMO. The least likely part that would be affected would be a hard drive.

The one thing that will be affected is that you will run down the 3v battery much faster than in a PC that is always in low power mode. The battery only maintains the Real Time Clock in a modern PC, but when these run down some strange behavior can occur. But still, nothing I can think of that would negatively affect the operational capability of an SSD.
My System SpecsSystem Spec
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 SSD reported as 0GB in BIOS, and ''reboot/insert boot media' error





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