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Windows 7: Cannot get bluetooth to work on downgraded computer

11 Aug 2013   #1

Georgia (GA)
 
 
Cannot get bluetooth to work on downgraded computer

I recently bought a new HP Envy 17t-j000 and proceeded to downgrade from Windows 8 to 7. However, I cannot seem to get the bluetooth to work, despite having tried multiple different drivers. Any help would be appreciated.

My System SpecsSystem Spec
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11 Aug 2013   #2

windows 7 home 64bit
 
 

Hi Welcome to Seven Forums ... Have you tried the Windows 8 Driver from the HP website .. Do you have the HP System Event Utility Installed ?
My System SpecsSystem Spec
11 Aug 2013   #3

Georgia (GA)
 
 

I have tried their driver, and I was unable to get the Event Utility to install, although I managed to find a driver that brought up a small bluetooth icon in the lower right hand corner of my screen that when I right click on it, it gives me a greyed out option to turn on the adapter
My System SpecsSystem Spec
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12 Aug 2013   #4

Georgia (GA)
 
 

I actually got it to work by installing HP Connections manager and turning the Bluetooth on and off again, thanks for the advice, though
My System SpecsSystem Spec
12 Aug 2013   #5

windows 7 home 64bit
 
 

Glad you got it sorted
My System SpecsSystem Spec
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 Cannot get bluetooth to work on downgraded computer





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