Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.



Windows 7: Ergonomic 4000 Keyboard: Numberpad keys not working

12 Aug 2013   #1

Windows 7 Home Premium x64
 
 
Ergonomic 4000 Keyboard: Numberpad keys not working

Some of the keys on the number pad (specifically / * - +, i.e. those on the perimeter) have stopped working. Number lock is on and the numeric keys, enter, and delete keys on the number pad function normally. I've re-installed the driver (MouseKeyboardCenter_64bit_ENG_2.2.173) and also unplugged the USB and plugged it back in.
None of those solved the problem? Any other ideas?

My System SpecsSystem Spec
.

12 Aug 2013   #2

Windows 7 Professional x64 Sp1
 
 

its possible that part of the keyboard went bad. This can happen, I have seen this before. You can also try popping the keys off and cleaning the keyboard.
My System SpecsSystem Spec
14 Aug 2013   #3

Winndows 7 32 bit
 
 

Quote   Quote: Originally Posted by anndeit View Post
Some of the keys on the number pad (specifically / * - +, i.e. those on the perimeter) have stopped working. Number lock is on and the numeric keys, enter, and delete keys on the number pad function normally. I've re-installed the driver (MouseKeyboardCenter_64bit_ENG_2.2.173) and also unplugged the USB and plugged it back in.
None of those solved the problem? Any other ideas?
Hi anndeit,

Welcome to Seven forums.

It could be an issue with the keyboard of the system. However, it would be best to check this keyboard on a different system to isolate the issue.

Also, if the issue occurred due to some updates or installation of software then you can also perform the system restore:

System Restore

Keep us posted with the results so we can advise you further.
My System SpecsSystem Spec
.


15 Aug 2013   #4

Windows 7 Home Premium x64
 
 

Thanks.
The solution turned out to be simple. When I re-started, I noticed an "ipoint.exe" had to be forced closed. When I Googled that file after re-starting, I saw that it's a file associated with Microsoft peripherals. After a simple re-start, the keys worked fine.
My System SpecsSystem Spec
15 Aug 2013   #5

Winndows 7 32 bit
 
 

Quote   Quote: Originally Posted by anndeit View Post
Thanks.
The solution turned out to be simple. When I re-started, I noticed an "ipoint.exe" had to be forced closed. When I Googled that file after re-starting, I saw that it's a file associated with Microsoft peripherals. After a simple re-start, the keys worked fine.
Hi anndeit,

Its great to hear that the issue has been resolved to your satisfaction. We truly appreciate your efforts for sharing the resolution with us. I am sure it would be help other users.

Kindly mark the thread as solved.

If you have any further queries, please feel free to contact us.
My System SpecsSystem Spec
Reply

 Ergonomic 4000 Keyboard: Numberpad keys not working





Thread Tools



Similar help and support threads for2: Ergonomic 4000 Keyboard: Numberpad keys not working
Thread Forum
Solved MS Natural Ergo Keyboard 4000 No longer working Hardware & Devices
How can I change keyboard/numberpad mapping? General Discussion
Microsoft Ergonomic keyboard 4000 problems Hardware & Devices
many keys on keyboard not working Hardware & Devices
2 keys not working on keyboard? Hardware & Devices
Keyboard - Shift & Alt keys stopped working for keyboard shortcuts Hardware & Devices
Disable a key on MS Ergonomic 4000 keyboard Hardware & Devices

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:36 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33