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Windows 7: DVD Drive not detected

12 Aug 2013   #1
mr payne

Windows 7 Ultimate 32bit on Desktop & 64bit on Laptop
 
 
DVD Drive not detected

Hi there..

I have a problem regarding DVD drive not getting detected in Windows seven.
I checked in Device Manager, and it shows that DVD drive is disabled. I checked the properties
and it shows the following message -

Quote:
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Note: The DVD drive is working fine because it is working in Linux.

Kindly help.

Thanks


My System SpecsSystem Spec
.
12 Aug 2013   #2
andrew129260

Windows 10 Pro
 
 

What type of disk drive is it? what brand and model? Search for the brand and model on the official manufacturer site. Sounds to me like you do not have the driver installed.
When did the issue start to occur? Could you use your disk drive before? Did it suddenly stop working?
What happens when you try to enable it? Have you tried telling windows to search for a driver from windows update?
My System SpecsSystem Spec
12 Aug 2013   #3
MilesAhead

Windows 7 32 bit
 
 

If the drive worked before, do you have a Restore Point prior to the drive problem? If so, that's an easy fix that's worth a shot. Otherwise I agree with Andrew. I'd go to the drive maker's site and download the latest W7 driver.
My System SpecsSystem Spec
.

13 Aug 2013   #4
SandeepP

Winndows 7 32 bit
 
 

Quote   Quote: Originally Posted by mr payne View Post
Hi there..

I have a problem regarding DVD drive not getting detected in Windows seven.
I checked in Device Manager, and it shows that DVD drive is disabled. I checked the properties
and it shows the following message -

Quote:
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Note: The DVD drive is working fine because it is working in Linux.

Kindly help.

Thanks
Hi mr payne,

It might not be disabled but not loading the drivers for the DVD drive. Please post a screenshot of the device manager so we can check the same. If you need help in posting screenshot see this.

You should also check these useful links below which should help you resolve this issue:

Your CD drive or DVD drive is missing or is not recognized by Windows or other programs

DVD/CD-ROM drive Code 39 - Microsoft Community

Kindly update your system specs here by following this.

Keep us posted with the results so we can advise you further.
My System SpecsSystem Spec
13 Aug 2013   #5
mr payne

Windows 7 Ultimate 32bit on Desktop & 64bit on Laptop
 
 

I wanted to mount an image using a virtual drive. And when I installed Alcohol and daemon tools, it also failed to create a virtual drive. So what could be the problem?

I have attached an image of the device manager for reference.

Thanks for the replies.


Attached Thumbnails
DVD Drive not detected-driver.jpg  
My System SpecsSystem Spec
14 Aug 2013   #6
SandeepP

Winndows 7 32 bit
 
 

Quote   Quote: Originally Posted by mr payne View Post
I wanted to mount an image using a virtual drive. And when I installed Alcohol and daemon tools, it also failed to create a virtual drive. So what could be the problem?

I have attached an image of the device manager for reference.

Thanks for the replies.
Hi mr payne,

Thanks for your reply. Kindly remove the virtual drive software from the system and then uninstall the DVD drive.

Then perform the steps outlined in the link below which should help you resolve this issue.

Keep us posted with the results so we can advise you further.
My System SpecsSystem Spec
Reply

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