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Windows 7: Specific keyboard randomly disconnects but works on other computer

25 Aug 2013   #21
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

How about this from post #12
C:\Program Files (x86)\RobotSoft\Automatic Mouse and Keyboard\Patch.exe (PUP.Hacktool.Patcher) -> No action taken.


My System SpecsSystem Spec
.
25 Aug 2013   #22
redfang337

Linux Mint 15 "Olivia" x32
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
How about this from post #12
C:\Program Files (x86)\RobotSoft\Automatic Mouse and Keyboard\Patch.exe (PUP.Hacktool.Patcher) -> No action taken.
yes, you have yet still to let MBAM remove these files run MalwareBytes Anti Malware again and clean out your computer
My System SpecsSystem Spec
25 Aug 2013   #23
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hmm well I was sort of hoping that would have been done via post#2 but I suppose it is not real clear to those who do not use this stuff regularly what is to be done once run. So I think we must make a few allowances for that eh?

Yupp mate just do as we have asked and and just clean everything that comes up.

By the way Bear that was a good pick
My System SpecsSystem Spec
.

26 Aug 2013   #24
yupp8

Windows 7
 
 

Quote   Quote: Originally Posted by ICit2lol View Post
Quote   Quote: Originally Posted by yupp8 View Post
Guys the problem just came back, after a few days the keyboard stopped working , again, rapidly disconnecting and reconnecting.

I will ran MBAM again.

How can I fix this stupid problem \: ?
Now I am guessing this maybe the KB itself mate - has it ever been dropped, had stuff spilt on it etc etc ie something loose?

Anyway run those scans again I posted before all of them and maybe the PSU may need a look at?

Some system specs would be good right now too run Speccy and send back a pic of the Summary please.
Speccy - Download download from piriform and use this for the pic

How to Use the Snipping Tool in Vista it says Vista but works in 7

If we need to look at the PSU then there are these

PSU - Jump Start

http://www.sevenforums.com/vip/257690-psu-how-test.html#post2130086

A word of warning though DO NOT attempt to open the PSU leave in situ and just test the volts particularly the 12v connectors.

PS meant to add pin the snip tool to the taskbar it is very handy to have o hand type Snip in seacrh when the blue ref comes up right click add to taskbar

1. Speecy Summery:

http://ufu.co.il/files/smhjr6135a1i9wtan6n2.png

2. I've run all of those scans again and cleaned everything (see logs, accidently didn't save adw's log)

Code:
C:\Windows\system32> SFC /SCANNOW

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.
3. The keyboard works when I connect it to my laptop. To the problem must be with my computer. It wasn't dropped and it seems fine.

4. Haven't touched the psu, I'm not really sure what to do.


Quote   Quote: Originally Posted by redfang337 View Post
here, try this also. Download CCleaner (Portable) and run the registry scanner and clean your registry, it wouldn't hurt to do other scans too ta help speed up ur computer.
Link >> >> CCleaner - Builds
1. Done.


--
The keyboard still doesn't work, and I get
My System SpecsSystem Spec
26 Aug 2013   #25
redfang337

Linux Mint 15 "Olivia" x32
 
 

check your program files to see if anything for your keyboard was installed. unplug the keyboard, uninstall it, then plug in your keyboard
My System SpecsSystem Spec
26 Aug 2013   #26
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

After you have done what redfang337 has suggested don't forget to reboot.
Then check under Device Manager/keyboard and see what driver is installed.
My System SpecsSystem Spec
26 Aug 2013   #27
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hmm just wondering if redoing the driver for the chipset might be worth a try I know this is tedious and the driver is listed as 2009 but could be corrupted I suppose.

GIGABYTE - Motherboard - Socket AM3 - GA-MA770T-UD3P (rev. 1.4)

But do what Layback and Red have said first mate.
My System SpecsSystem Spec
27 Aug 2013   #28
yupp8

Windows 7
 
 

Today I tried to reconnect the keyboard, I connected it and after a short period of time the lights turned off and i got this -


http://ufu.co.il/files/n60jgjg7ymllhdcbtcfq.png

after this keyboard keeps reconnecting and disconnecting , I'm having small freezes each time the keyboard reconnects and disconnects , maybe it's normal?
My mouse also stopped moving (right click works), another mouse worked.
I solved it by plugging out my mouse and then plugging him in again.
I dont know if the mouse issues have something in common with the keyboard issues.


Quote   Quote: Originally Posted by redfang337 View Post
check your program files to see if anything for your keyboard was installed. unplug the keyboard, uninstall it, then plug in your keyboard
Couldn't find anything in program fiiles.

Quote   Quote: Originally Posted by Layback Bear View Post
After you have done what redfang337 has suggested don't forget to reboot.
Then check under Device Manager/keyboard and see what driver is installed.
what should I do in device manager? The keyboard Is now disconnecting the minute I plug it in.

Quote   Quote: Originally Posted by ICit2lol View Post
Hmm just wondering if redoing the driver for the chipset might be worth a try I know this is tedious and the driver is listed as 2009 but could be corrupted I suppose.

GIGABYTE - Motherboard - Socket AM3 - GA-MA770T-UD3P (rev. 1.4)

But do what Layback and Red have said first mate.
Done(see attached log). No change.


Attached Files
File Type: txt Report_xml.txt (4.2 KB, 1 views)
My System SpecsSystem Spec
27 Aug 2013   #29
redfang337

Linux Mint 15 "Olivia" x32
 
 

In your downloads there was a .rar file called Fabolous package.rar That had a Trojan in it, I'd recommend deleting it so you do not get any further infection
My System SpecsSystem Spec
27 Aug 2013   #30
redfang337

Linux Mint 15 "Olivia" x32
 
 

Also, your google chrome spread infection it seems EVERYWHERE, please make sure to run adwCleaner from Here
and to make sure you don't have any useless AddOns
Then, upload a new SuperAntiSpyware report
My System SpecsSystem Spec
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 Specific keyboard randomly disconnects but works on other computer




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