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Windows 7: Dell Hard Drive Error 0146


23 Aug 2013   #1

Windows 7 Professional 32bit
 
 
Dell Hard Drive Error 0146

Hi All,

I have a Dell Optiplex 360 that failed to boot a year or two ago. It was put aside until recently now that we could use the system again.

Since it wasn't booting again, I wipe the drive and got a fresh Windows 7 install onto it. I spent the time with updates and installing applications, a few days pass. When I turn the system on its now showing me the "No boot device available" error. Running the Dell HW Diag. its telling me there's a HDD issue with Error code 2000-0146.

I now tried to use a different HDD. Same thing happened again. After the updates, upon either a power on or restart, it decides to show the No boot device available. The only thing different this time was I decided to do an XP install. Either way, I cant get in with either drive.

-- I did troubleshoot with a new SATA cable. Also, attempting the different SATA connections on the board. With either drive in place, I can see it identified in BIOS.

Any thoughts or walkthroughs would be super appreciated!

My System SpecsSystem Spec
.

23 Aug 2013   #2

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit
 
 

That error code is "DST Log contains previous error(s)." It has (had) failed self test.

I would suspect the BIOS, to start with since both drives do the same thing. It could be a SATA controller problem, but I would start with the BIOS. Reset the BIOS by removing the CR2032 CMOS memory backup battery (with the PC powered off) for at least 10 minutes. Reinstall the battery, observing battery polarity, and power on and enter the setup (BIOS), with F2. Check to see if the drive is recognized and set the boot order, if needed. Then try booting up.
My System SpecsSystem Spec
23 Aug 2013   #3

Windows 7 Professional 32bit
 
 

Thanks - waited about 15 -replaced battery then rebooted. In Bios the HDD is recognized and is currently SATA-0.

Still No boot.
My System SpecsSystem Spec
.


23 Aug 2013   #4

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit
 
 

Have you tried the other SATA ports? Assuming the hard drive still has the OS on it and not corrupted.
My System SpecsSystem Spec
26 Aug 2013   #5

Windows 7 Professional 32bit
 
 

Yes. I did troubleshoot with a new SATA cable. Also, attempting the different SATA connections on the board. With either drive in place, I can see it identified in BIOS.
My System SpecsSystem Spec
29 Aug 2013   #6

Winndows 7 32 bit
 
 

Quote   Quote: Originally Posted by jer18 View Post
Yes. I did troubleshoot with a new SATA cable. Also, attempting the different SATA connections on the board. With either drive in place, I can see it identified in BIOS.
Hi jer18,

I appreciate the time and effort that you took to troubleshoot the issue. If you have any CD, Media card reader inside the system then also this error could come up on the system.

Please disconnect all the external peripherals attached to the system and then try to boot the same.

Have you checked these harddrive on other system if they work fine.

I want to know what is the possibility of both the hard-drives being at fault. If possible clean both the harddrives one by one using disk part:

Disk - Clean and Clean All with Diskpart Command

Once they are cleaned then try to re-install the windows on the system:

Clean Install Windows 7

Keep us posted with the results so we can advise you further.
My System SpecsSystem Spec
14 Oct 2013   #7

Windows 7 Professional 32bit
 
 

Hi - Sorry for delay.. hope to receive further help on this one..

I used another hard drive. Did a clean install of Windows 7 successfully. The first thing I did after reaching the desktop was install A06 Bios update (to replace A01) from the DELL website. The update was successful on reboot, but immediately I was taken to the No Boot Drive available screen. This is the third drive its no longer detecting..

(for anyone new browsing this thread - take a quick read at the original post - I tried quite a few things already. This is very interesting..)
My System SpecsSystem Spec
14 Oct 2013   #8

Winndows 7 32 bit
 
 

Quote   Quote: Originally Posted by jer18 View Post
Hi - Sorry for delay.. hope to receive further help on this one..

I used another hard drive. Did a clean install of Windows 7 successfully. The first thing I did after reaching the desktop was install A06 Bios update (to replace A01) from the DELL website. The update was successful on reboot, but immediately I was taken to the No Boot Drive available screen. This is the third drive its no longer detecting..

(for anyone new browsing this thread - take a quick read at the original post - I tried quite a few things already. This is very interesting..)
Hi jer18,

Please check the BIOS and let us know if the harddrive is detected there. Please make sure there is no removable media is connected to the system.

Kindly enter the boot sequence in BIOS and make sure that internal harddrive is set up to boot as first device in BIOS.

Keep us posted with the results so we can advise you further.
My System SpecsSystem Spec
14 Oct 2013   #9

Windows 7 Professional 32bit
 
 

Yes - These things are all true.
My System SpecsSystem Spec
14 Oct 2013   #10

Winndows 7 32 bit
 
 

Quote   Quote: Originally Posted by jer18 View Post
Yes - These things are all true.
Hi jer18,

Please let me know if the harddrive is detected in BIOS or not as this would decide the course of troubleshooting we need to follow.

You can check the harddrive on a different SATA port on the system to isolate the point of failure on the system.

Keep us posted with the results so we can advise you further.
My System SpecsSystem Spec
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 Dell Hard Drive Error 0146




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