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Windows 7: integrated webcam didnt work anymore


24 Aug 2013   #1

windows seven home basic amd64 oem
 
 
integrated webcam didnt work anymore

hello

ive tried to reinstall windows (disk 2 disk recovery) and cant find my webcam anymore

i cant find it in device manager and acer webcam program also cant detect

any help?

My System SpecsSystem Spec
.

25 Aug 2013   #2

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8.1 Pro all 64bit
 
 

Basel mate unfortunately it is proving very difficult to find the drivers for this model.. If you can run Speccy it might give us a few more details re the motherboard, chipset, temps etc etc post some pics if you can mate.

Speccy - Download download from piriform ok?
My System SpecsSystem Spec
25 Aug 2013   #3

windows 7 home 64bit
 
 

Hi there ... Have found the Drivers . But there is no sign of any webcam Driver

Acer | Download
My System SpecsSystem Spec
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25 Aug 2013   #4

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8.1 Pro all 64bit
 
 

Quote   Quote: Originally Posted by maxie View Post
Hi there ... Have found the Drivers . But there is no sign of any webcam Driver

Acer | Download
Yep Max that is the one I found out here it certainly looks like a sea of lucky dip eh? I reckon it needs that serial number to get anything near what comes to the driver.

I was hoping the Speccy might throw up what the manufacturer was so we could access it that way but as yet no info.

Maybe if the OP pulls up the Device Manager and goes to System Devices and goes through the list we find out??
My System SpecsSystem Spec
25 Aug 2013   #5

windows 7 home 64bit
 
 

The Op states he cant find it in the Device Manager John . Might be that it shows as some Other Device or has kicked the bucket
My System SpecsSystem Spec
25 Aug 2013   #6

windows seven home basic amd64 oem
 
 

Aspire 5750

JE50_HR
My System SpecsSystem Spec
25 Aug 2013   #7

windows 7 home 64bit
 
 

Hi there ... Are there any errors in the Device Manager . Did your webcam just stop working or where you having problems with it lately
My System SpecsSystem Spec
25 Aug 2013   #8

windows seven home basic amd64 oem
 
 

no
just stop working
My System SpecsSystem Spec
25 Aug 2013   #9

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8.1 Pro all 64bit
 
 

Hmm just wondering if it is listed as a device in the BIOS as I seem to remember my Toshiba one was. Also the Toshiba also had some software or firmware bloat on the machine which controlled it.

Whether Acer has something similar I don't know as I haven't had much to do with that brand.

It may even come down to calling Acer support direct because in all honesty the support on that site we pulled up was a tad convoluted to say the least
My System SpecsSystem Spec
25 Aug 2013   #10

windows 7 home 64bit
 
 

Do you have Crystal Eye software Installed
My System SpecsSystem Spec
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 integrated webcam didnt work anymore




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