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Windows 7: Trust Wireless Mouse suddenly stopped working.

08 Sep 2013   #1
brajenful

Windows 7 Ultimate x64
 
 
Trust Wireless Mouse suddenly stopped working.

Hi!
So my problem is: a long time ago, my mouse (Trust MI-7770C Wireless Laser Mouse) started acting weirdly, for example, the cursor stopped for a few seconds, and sometimes the scroll wheel completely stopped working, and I had to reboot the computer. I was kinda okay with it, I mean it was still working, and it wasn't annoying enough for me to start trying to solve the problem. But a little later, when I plugged the receiver in, I got a message which said "USB Device Not Recognized". I thought it was my computer's problem, because USBPORT.sys had some problems, but that's not the point. So I bought a new mouse, and it worked completely fine, which means it's a hardware problem. So basically my question is: is there a solution for this? I know, it's kinda unnecessary, because I have an other mouse, but if there's a solution, I really don't want to throw away my old one, because I don't think it's natural for a mouse to suddenly stop working.


My System SpecsSystem Spec
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08 Sep 2013   #2
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Have you tried new batteries and checked for proper installation.
My System SpecsSystem Spec
08 Sep 2013   #3
brajenful

Windows 7 Ultimate x64
 
 

Yes I did, I installed the driver and the software, I reinstalled the USB drivers, and my computer actually recognizes it as "Unknown Device", but nothing else.
My System SpecsSystem Spec
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08 Sep 2013   #4
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Unknown device to me means Windows sees your mouse but doesn't know what it is. Drivers are not loading or are not the proper ones.
I would try a couple of reboots and see if Windows 7 picks it up.
Also try a Windows 7 update and see if it picks up a driver update.
Their will be a time you just put the old mouse in the mouse happy hunting ground and continue on with the new mouse.
My System SpecsSystem Spec
08 Sep 2013   #5
brajenful

Windows 7 Ultimate x64
 
 

I rebooted the computer literally hundreds of times since that, and I reinstalled the system like 4 times (not just because of this), and downloaded Windows updates every time, but i made no progress. Well, I guess I have no chance to make it work, but I really liked it. Anyways, thanks for your help.
My System SpecsSystem Spec
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 Trust Wireless Mouse suddenly stopped working.




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