Computer crashes after the Windows sign appears during startup

Page 1 of 3 123 LastLast

  1. Posts : 11
    Windows 7 home premium 64 bit
       #1

    Computer crashes after the Windows sign appears during startup


    About an hour ago, I took the side panel off my computer to get rid of some dust inside the case. Once I had finished up, I started up the computer again to find the message 'reboot with proper start up device' or something a long those lines. I proceeded to put the disk of Windows 7 into the disk tray and load in up. After windows had finished loading files, the computer appeared to start up as normal, but just blanked screened after the windows logo appeared. This now occurs every time I start up the computer. Any help would be greatly appreciated.

    The reason this is in hardware and devices section, is because when I go into the EFI BIOS, it doesn't have the HDD as listed component in the boot priority.
      My Computer


  2. Posts : 545
    Windows 10 Technical Preview - x64
       #2

    Something you can try right away is shut down everything (make sure to flip the power switch on the PSU or unplug it and discharge any left over power by pressing the power button) and disconnect and reconnect the SATA power and data cables. If that doesn't work, try a new SATA port. If that doesn't work, try a new SATA cable.
      My Computer


  3. Posts : 11
    Windows 7 home premium 64 bit
    Thread Starter
       #3

    Hi, and thanks for the reply. I have already tried changing SATA port, but have not tried changing the cable. How would this be done? I'm not very comfortable with the wiring!

    Ok, I managed to do this, and now the HDD is being recognised on the BIOS boot priority list. However, when I put the HDD as boot priority, it comes up with a different error now - 'a disk read error occurred'
    Last edited by WeeScottyc; 09 Sep 2013 at 14:01.
      My Computer


  4. Posts : 545
    Windows 10 Technical Preview - x64
       #4

    I can't tell much from your available specs, but if you put together the system yourself then you'll easily be able to find a new SATA cable inside your motherboard's packaging. If it's pre-built you'll have to purchase one.

    Before worrying about that you mentioned earlier you were able to run what I assume to be Startup Repair (correct me if I'm wrong, please) which seems to indicate it's just the BIOS having a bit of trouble reading the HDD. Does it show up at all when you scroll the available boot devices?
      My Computer


  5. Posts : 11
    Windows 7 home premium 64 bit
    Thread Starter
       #5

    I have managed to change the SATA cable, and now the HDD appears in the boot priority. I am seeing this on the EFI BIOS settings page that is brought up when pressing delete when my computer starts up. I put the HDD to priority boot, but now the error 'a disk read error occurred' is appearing
      My Computer


  6. Posts : 545
    Windows 10 Technical Preview - x64
       #6

    Boot into the Recovery options and run Startup Repair. You may have to run it several times.
      My Computer


  7. Posts : 11
    Windows 7 home premium 64 bit
    Thread Starter
       #7

    Is this done from the BIOS screen? Or must I press something else during booting up?
      My Computer


  8. Posts : 545
    Windows 10 Technical Preview - x64
       #8

    You'll need to use your W7 installation disc.
      My Computer


  9. Posts : 11
    Windows 7 home premium 64 bit
    Thread Starter
       #9

    Ok, I'll try now
      My Computer


  10. Posts : 545
    Windows 10 Technical Preview - x64
       #10

    Remember, when you get to the "Install Now" screen, hit the "repair your computer" link beneath it.

    Let me know how it goes.
      My Computer


 
Page 1 of 3 123 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 01:16.
Find Us