New
#1
USB ports disconnecting / Keyboard stopped typing some letters
Hello,
I have 2 problems and would love to hear your thoughts. (Bold)
Before couple weeks ago, my mouse started to act weird, like it stops moving for couple second and I hear the sound of a new device plugged in then it goes back to work, afterwards ... it stopped going back, a restart was a must for it to continue working EVEN THO the mouse lights were still on.
In few days, the keyboard of the laptop it self (built in) stopped typing some letters (back-space, enter, D, I), I've booted into a portable OS and the keys weren't working too, I assume it's hardware problem.
I went and bought new mouse and an external keyboard, the same USB problem that happened with the old mouse happened, I thought it could be some drivers or some software interupting, I formatted my PC and the problem still persists! BUT I do not remember the USB disconnecting or any sort when the windows was FRESH and not connected to the internet (were some drivers could be installed through windows itself).
Laptop is N53SN ASUS Laptop.
- Built-in keyboard: any thoughts? And what shall I do about it? Replace or is there something I can do other than replacing?
- USB disconnection, the lights still work on both keyboard and the mouse when they disconnect, I have disabled the "Power management setting" that makes the PC turn off the USB ports for power-saving.
Thanks, and sorry if I missed any needed information, it's my first topic.