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Windows 7: USB Port not Detecting Hard Drive

18 Sep 2013   #1
miichi

Windows 7 Ultimate 32bit
 
 
USB Port not Detecting Hard Drive

Hi, and thank you for taking your time on answering this thread.

The problem is my desktop computer's 2.0 ports in the back won't detect my WD Elements External Drive. model number is (WDBPCK0010BBK-01) though it can detect Pen Drives. When i insert the hard drive it detects but it doesn't show on My Computer. Also when i check it on Disk Management it says "You must initialize a disk before Logical Disk Manager can access it." I also tried it with my laptop but it detects. Only on my desktop computer can't. Help me please, i don't want to lose my important files in there.

/Miche


My System SpecsSystem Spec
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18 Sep 2013   #2
miichi

Windows 7 Ultimate 32bit
 
 

Bump. Help pretty please?
My System SpecsSystem Spec
18 Sep 2013   #3
miichi

Windows 7 Ultimate 32bit
 
 

Can someone help me here please? Any help is greatly appreciated.
My System SpecsSystem Spec
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18 Sep 2013   #4
jumanji

Windows 7 Home Premium 32 bit
 
 

Please post a screenshot of how your elements drive looks in Windows Disk Management.
My System SpecsSystem Spec
18 Sep 2013   #5
miichi

Windows 7 Ultimate 32bit
 
 

Quote   Quote: Originally Posted by jumanji View Post
Please post a screenshot of how your elements drive looks in Windows Disk Management.
Thank you for replying sir. This is what on Drive Computer Management Look like when i insert my WD Element External Drive.

It says not Initialized



/Miche
My System SpecsSystem Spec
18 Sep 2013   #6
jumanji

Windows 7 Home Premium 32 bit
 
 

OK, it doesn't give a clue as to what happened.

Have you been using it on this Desktop before? Was it accessible then?

You said that the hard drive is accessible on your laptop.

Can you now post the screenshot of Windows Disk Management on the laptop with your WD ext. drive plugged in? (Please make sure you have all other external drives plugged out.)

Are you able to access the files and copy the files to your laptop? (Try atleast one small file)
My System SpecsSystem Spec
18 Sep 2013   #7
miichi

Windows 7 Ultimate 32bit
 
 

Quote   Quote: Originally Posted by jumanji View Post
OK, it doesn't give a clue as to what happened.

Have you been using it on this Desktop before? Was it accessible then?

You said that the hard drive is accessible on your laptop.

Can you now post the screenshot of Windows Disk Management on the laptop with your WD ext. drive plugged in? (Please make sure you have all other external drives plugged out.)

Are you able to access the files and copy the files to your laptop? (Try atleast one small file)
Thank you for the reply, yes it was accessible before but when i formatted my computer due to a random power outage. After formatting i want to get my installers through my external but it doesn't detect it anymore.Only pen drives are accessible but not my WD external drive.

Screenshot on my Laptop
My System SpecsSystem Spec
18 Sep 2013   #8
miichi

Windows 7 Ultimate 32bit
 
 

Additionally, when i turn on my PC while the external drive is plugged in it doesn't push through the Windows Loading Screen. It just stuck up on BIOS Startup.
My System SpecsSystem Spec
19 Sep 2013   #9
jumanji

Windows 7 Home Premium 32 bit
 
 

OK, it now appears that you still have not installed the drivers for your desktop motherboard. You may download all the drivers for your motherboard from the motherboard manufacturer's website on to a pendrive and install those on your clean installed Windows.

Perhaps a fresh clean install may be in order but keep all the drivers ready on a pen drive. During the install process keep your internet connection off. Once all the drivers are installed you can connect to the internet and allow Windows to update any drivers. ( Though some people may insist that Windows will find and install all the drivers, I always prefer to install the drivers from the MB manufacturer's website first and then let Windows to update afterwards.)

You may also see this article and try the suggestions if you do not want to do a clean install again.
Forum FAQ: External USB drive error "You must initialize the disk before Logical Disk Manager can access it"
My System SpecsSystem Spec
19 Sep 2013   #10
miichi

Windows 7 Ultimate 32bit
 
 

Thank you very much, sir jumanji. i'll try if any of your suggestion works. i really appreciate it.
My System SpecsSystem Spec
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 USB Port not Detecting Hard Drive




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