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Windows 7: External drive intermittently recognized by computer

21 Sep 2013   #1
michael diemer

Windows 7 x64 SP1
 
 
External drive intermittently recognized by computer

Hi, I'm new to forum. Can't seem to solve this issue. I have a Glyph external hard drive, connected via an eSata expansion card. The problem is, my computer only occasionally recognizes it. I have to go to Device Manager and run a new hardware scan, then it will be recognized and I can use it. Sometimes after I do this, it will be recognized a few times, but that will stop and then I'll need to run another new hardware scan. The drive's letter name is L. The only other drive I have is an internal one, no problems there. I have some plug-ins, including two dongles. And I use a Thumb drive off and on. Under Storage there are a number of other drive letters listed, I assume for the various devices I occasionally hook up, like a camera. I tried changing the pathway name, but all that did was cause my computer to suddenly shut off!

Thanks, michael


My System SpecsSystem Spec
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25 Sep 2013   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello ans welcome Michael Now I am assuming you have updated the driver for that card? Id so then run these for starters

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html
My System SpecsSystem Spec
27 Sep 2013   #3
michael diemer

Windows 7 x64 SP1
 
 

Drivers are up to date. I tried the troubleshooters you recommended, but the problem is still there.
My System SpecsSystem Spec
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27 Sep 2013   #4
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Michael sorry late reply but I don't know what model Glyph you have - I have to say I have never heard of this brand before but looking on the site it does give formatting instructions and eSATA card info.

http://www.glyphtech.com/docs/630016...7%20Format.pdf

and a lot of info here Glyph - Support - GT 062E
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 External drive intermittently recognized by computer




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