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Dell Laptop - Broadcom Gigabit Controller Not Connected - How Fix?
Having problems with a Dell Inspiron 1545 laptop. OS is Win 7 Home Premium.
This laptop suddenly stopped connecting to anything 7 days ago. Since then I've confirmed that the wireless adapter is working (can see access points).
If I plug in a working ethernet cable there's no light at all. Device Manager that's set to show 'hidden devices' shows the Broadcom 57xx Gigabit Controller as 'not connected, Error Code 45.'
Also, when a known working ethernet cable is plugged in no light comes on at the jack.
When the internal wifi adapter, or a USB external wifi adapter, is on I can see various nearby access points and it will make an initial connection to that router BUT will not complete the negotiation and give internet access. I'm guessing it does not get an IP address?
I have updated drivers for the device but the problem remains.
How can I fix this? Is the device accessible without totally disassembling the entire laptop? I have a Dell service manual for the model but I can't find a diagram or instructions for this particular component. Point me to some diagrams that show where it is and how to access it?
Or, is it possible to just leave it alone and get a USB ??? that takes it's place and allows Wi-Fi to fully connect to the internet? If so please advise what type of device I should search for.
Appreciate any help.