Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Problem to connect WD Passport (USB)

22 Oct 2009   #1
BobFoster

Windows 7
 
 
Problem to connect WD Passport (USB)

Hello,

My Windows 7 don't recognized my 2.5" external USB WD Passport. The HDD runs under the same System with XP or Vista but not at my new 64Bit Windows 7. The status LED is on, but then happens nothing, sometimes he wants to install the driver, but that doesn't work.
I was trying to fix the problem with searching at google and this forum but nothing really helps me:
  • I install the newest BIOS Version (V1.6 at an Asrock 4Core1600Twins-P35)
  • I have the newest Intel chipset drivers (9.1.1.1020)
  • I pluged all other usb devices out and changed the port
  • i tested it with an Y-cable in case of low power
my other usb hdd (WD 3,5") works on the same ports very well. I already tested the WD Passport on my notebook to see if it's an hdd problem, but the WD works very well on my notebook(XP).

Do you have any advice for me?

Thanks in advance!


My System SpecsSystem Spec
.
23 Oct 2009   #2
Mark Phelps

Win7 Pro 32-bit, Win8 Pro 32-bit
 
 

You plugging into USB port on a hub, or on the front of your case, or on the rear of your case?

I've seen situations where this really DOES make a difference.

I have an external 2.5" drive, and when I use the y-connector on a hub, Windows doesn't see the drive, but when I plug the connector into two USB ports on the case, it DOES.
My System SpecsSystem Spec
24 Oct 2009   #3
BobFoster

Windows 7
 
 

I plugged it everywhere: on the front, on the rear and only for testing with an usb hub together. At this moment I consider to buy an cheap pci-usb card for my WD HDD.
My System SpecsSystem Spec
.

Reply

 Problem to connect WD Passport (USB)




Thread Tools




Similar help and support threads
Thread Forum
Yet another Western Digital My Passport driver problem
First off, let me just admit that this problem is wholly of my own making. It's my fault for futzing with a perfectly good working situation and screwing it up by messing with drivers. Yes, a cardinal sin in Windows world, I know. But just in case someone out there is an expert willing to help, I'd...
Hardware & Devices
WD my passport not initializing
Hey guys, I know there's about a thousand of these threads around, but none of the solutions seem to be working. The drive doesn't show up in my computer, but when I go to the disk manager tool, it's there, recognized as WD my passport, 500gb and says it needs to be initialized. I...
Hardware & Devices
Is my WD Passport dying..?
Hello, My drive fell or anything so i'm surprised this happens now. It's only one year old. I noticed the speed (USB 3.0) is only about ~40MB/s while normally it's double at least AND MOSTLY the drive literrally stops during copies (or else) dropping from ~40MB/s to some KB/s... I tried...
Hardware & Devices
which is best hard drive . My passport or my passport essential se ?
i wanna know which is the best hard drive . This one (Western Digital My Passport 1TB external HDD USB3) or this one (Western Digital My Passport Essential SE 1TB external HDD USB3) and what is the advantages and disadvantages of both h
Hardware & Devices


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 16:50.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App