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Windows 7: unable to find device (Scanner)

30 Sep 2013   #1
azmizryk

Windows 8 Pro x32
 
 
unable to find device (Scanner)

hello to all..
i have HP LaserJet 3052 AIO. i am using Windows8 on my Hp laptop... my AIO's printer works well but Scanner not working so i delete the Scanner's drivers from Device Manger but when i reconnect the AIO the Scanner not shown.... i have two more laptops on which every thing is right..... i uninstall the all printer drivers and reconnect the printer but only printer installed again but not Scanner.... plz help me.. i also add screenshot to clear the issue....




Attached Thumbnails
unable to find device (Scanner)-untitled.jpg  
My System SpecsSystem Spec
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30 Sep 2013   #2
maxie

windows 7 home 64bit
 
 

Hi there .. I would start from scratch again .. Uninstall then follow the Instructions in the Link below ..


Top issues for HP LaserJet 3052 All-in-One Printer - HP Support Center
My System SpecsSystem Spec
30 Sep 2013   #3
azmizryk

Windows 8 Pro x32
 
 

i am unable to remove the drivers...when i uninstall the printer drivers detect automatically when again plug in the usb cable...but the scanner problem is the same
My System SpecsSystem Spec
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30 Sep 2013   #4
maxie

windows 7 home 64bit
 
 

Hi there .. Did you Uninstall the Printer a long with the Drivers
My System SpecsSystem Spec
30 Sep 2013   #5
azmizryk

Windows 8 Pro x32
 
 

here is the screenshot....


Attached Images
unable to find device (Scanner)-untitled.jpg 
My System SpecsSystem Spec
30 Sep 2013   #6
azmizryk

Windows 8 Pro x32
 
 

how to uninstall completely????????
My System SpecsSystem Spec
30 Sep 2013   #7
maxie

windows 7 home 64bit
 
 

Remove your printer from your computer .. Then try to Uninstall the Drivers and then the Printer .. From Printers and Devices
My System SpecsSystem Spec
30 Sep 2013   #8
azmizryk

Windows 8 Pro x32
 
 

here is the problem.. printer is not attach with laptop.....


Attached Images
unable to find device (Scanner)-untitled.jpg 
My System SpecsSystem Spec
30 Sep 2013   #9
maxie

windows 7 home 64bit
 
 

See if you can Uninstall the Printer first
My System SpecsSystem Spec
30 Sep 2013   #10
azmizryk

Windows 8 Pro x32
 
 

yeah i uninstall printer from device manager and disconnect the printer... but can't remove drivers from the print server properties.....
My System SpecsSystem Spec
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 unable to find device (Scanner)




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