unable to find device (Scanner)

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  1. Posts : 54
    Windows 8 Pro x32
       #1

    unable to find device (Scanner)


    hello to all..
    i have HP LaserJet 3052 AIO. i am using Windows8 on my Hp laptop... my AIO's printer works well but Scanner not working so i delete the Scanner's drivers from Device Manger but when i reconnect the AIO the Scanner not shown.... i have two more laptops on which every thing is right..... i uninstall the all printer drivers and reconnect the printer but only printer installed again but not Scanner.... plz help me.. i also add screenshot to clear the issue....
    Attached Thumbnails Attached Thumbnails unable to find device (Scanner)-untitled.jpg  
      My Computer


  2. Posts : 18,415
    windows 7 home 64bit
       #2

    Hi there .. I would start from scratch again .. Uninstall then follow the Instructions in the Link below ..


    Top issues for HP LaserJet 3052 All-in-One Printer - HP Support Center
      My Computer


  3. Posts : 54
    Windows 8 Pro x32
    Thread Starter
       #3

    i am unable to remove the drivers...when i uninstall the printer drivers detect automatically when again plug in the usb cable...but the scanner problem is the same
      My Computer


  4. Posts : 18,415
    windows 7 home 64bit
       #4

    Hi there .. Did you Uninstall the Printer a long with the Drivers
      My Computer


  5. Posts : 54
    Windows 8 Pro x32
    Thread Starter
       #5

    here is the screenshot....
    Attached Thumbnails Attached Thumbnails unable to find device (Scanner)-untitled.jpg  
      My Computer


  6. Posts : 54
    Windows 8 Pro x32
    Thread Starter
       #6

    how to uninstall completely????????
      My Computer


  7. Posts : 18,415
    windows 7 home 64bit
       #7

    Remove your printer from your computer .. Then try to Uninstall the Drivers and then the Printer .. From Printers and Devices
      My Computer


  8. Posts : 54
    Windows 8 Pro x32
    Thread Starter
       #8

    here is the problem.. printer is not attach with laptop.....
    Attached Thumbnails Attached Thumbnails unable to find device (Scanner)-untitled.jpg  
      My Computer


  9. Posts : 18,415
    windows 7 home 64bit
       #9

    See if you can Uninstall the Printer first
      My Computer


  10. Posts : 54
    Windows 8 Pro x32
    Thread Starter
       #10

    yeah i uninstall printer from device manager and disconnect the printer... but can't remove drivers from the print server properties.....
      My Computer


 
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