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Windows 7: Bluetooth issues on samsung Notebook

15 Oct 2013   #1

windows 7 32 bit professional
Bluetooth issues on samsung Notebook

Hi Guys

Im Having a strange issue with my Notebook
the laptop Bluetooth wont discover/show-up devices that I am trying to pair.

A bit of info first:
my laptop is a Samsung NP300E5C-A0DZA
stock so far except so far upgraded the stock HDD to a bigger one for my work

in order to do this I had to upgrade my BIOS, but I did this through Samsung website.
all working fine except for the Bluetooth,
also downgraded from win 8 to win 7 ( Dont get me started....)

This Computer picks up the Bluetooth correctly as Qualcomm Atheros AR3012 Bluetooth 4.0 +HS
HWID as :USB\VID_0CF3&PID_3004&REV_0001

all the drivers look to be installed correctly, no conflicts but did hang at a few points during the installation.
bluetooth icon is displaying correctly in system tray,
bluetooth support service is started in service's and as a few forums state set to automatic run.

but I can never add any BT devices, I set my phone to discoverable and tried with 2 other phones as well set to discoverable, I can even add my phone with no problem on another laptop(HP and Dell).

even if I try scanning from my phone for any available BT devices I get nothing that looks like my PC.

What else should I try? my WLAN is working properly as it should but I'm not sure if this laptop shares the BT and WLAN together as one.

I loaded all the drivers from the Samsung website correctly but still don't see my BT functioning properly.

im not even sure if this laptop actually has bluetooth in the first place as its so difficult to get it working with win 7.

My System SpecsSystem Spec


 Bluetooth issues on samsung Notebook

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