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Windows 7: problem with my PC RAM

15 Oct 2013   #1
Ramy gamal

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
problem with my PC RAM

my windows is 7 ultimate 64 bit
installed memory 4GB 2*2 (1.95 usable)
VGA: ATI HD 6850
why the ram is not fully read ?


My System SpecsSystem Spec
.

15 Oct 2013   #2
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Hi Ramy, welcome to Seven forums.

In the Start Search type msconfig to open the System Configuration window, if UAC asks, allow it to run. Select the Boot tab and click the Advanced button. The BOOT Advanced Options window will open.
Uncheck the box for Maximum Memory if it is checked. Click OK, Apply and reboot for the change to take affect.
My System SpecsSystem Spec
15 Oct 2013   #3
Ramy gamal

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Britton30 View Post
Hi Ramy, welcome to Seven forums.

In the Start Search type msconfig to open the System Configuration window, if UAC asks, allow it to run. Select the Boot tab and click the Advanced button. The BOOT Advanced Options window will open.
Uncheck the box for Maximum Memory if it is checked. Click OK, Apply and reboot for the change to take affect.
i saw this answer in another topic but it didn't work with me .. the box is already unchecked .. help
My System SpecsSystem Spec
.


15 Oct 2013   #4
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

To better help us to help you would you please add your systems specs? Here's the correct way to do it. :SystemInfo See Your System Specs Under System Manufacturer/Model Number add whether it is a desktop or laptop and whether self built. Very important

Log in to Seven Forums and you will be able to transfer the info directly to the specs page in your profile from within the System Info app.

Your System Specs here.

After doing this your specs will be available in each of your posts.
Click on My system Specs in the lower left of this post to see how it should look.
Full instructions are in the tutorial.


In the Start Search type resmon, opening Resource Monitor. Click the Memory tab and post a snip of it.

This is the preferred, best way to upload an image to a post.
Screenshots and Files - Upload and Post in Seven Forums
You may also upload a photo or image as you would a file, without using the Snipping tool.
My System SpecsSystem Spec
15 Oct 2013   #5
Ramy gamal

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Britton30 View Post
To better help us to help you would you please add your systems specs? Here's the correct way to do it. :SystemInfo See Your System Specs Under System Manufacturer/Model Number add whether it is a desktop or laptop and whether self built. Very important

Log in to Seven Forums and you will be able to transfer the info directly to the specs page in your profile from within the System Info app.

Your System Specs here.

After doing this your specs will be available in each of your posts.
Click on My system Specs in the lower left of this post to see how it should look.
Full instructions are in the tutorial.


In the Start Search type resmon, opening Resource Monitor. Click the Memory tab and post a snip of it.

This is the preferred, best way to upload an image to a post.
Screenshots and Files - Upload and Post in Seven Forums
You may also upload a photo or image as you would a file, without using the Snipping tool.
Done
-untitled.png


My System SpecsSystem Spec
15 Oct 2013   #6
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

You have a large, just over 2GB, Hardware Reserved RAM amount. I suspect it is being used by the 6800 Series GPU. Do you know the exact model of it?
My System SpecsSystem Spec
15 Oct 2013   #7
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

It looks like only one stick of RAM is recognized.

How did you install the RAM? (How many RAM slots does your MB have, and what slots did you install RAM in?)

How much RAM shows up in BIOS/UEFI?
(You should run a diagnostic program like Memtest86+ - Advanced Memory Diagnostic Tool , but this is pointless unless the RAM shows up at the System level)

Did you buy this RAM as a matched set? Or did you buy an additional stick to go along with an older stick?

Did you buy RAM recommended for your motherboard? Recommended by whom?
It would be good to know the Brand and Model number of the installed RAM.

EDIT: Mmmm. Britton30 is right. I missed that. Do as he says!
My System SpecsSystem Spec
15 Oct 2013   #8
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Resmon does show Installed 4GB which is how much OP stated, 2x2GB. Odd only 11MB free.
My System SpecsSystem Spec
15 Oct 2013   #9
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Yeah Gary, I saw that too late. I'm missing your posts by seconds. I think you are on the right track.

But why would a 6800 be using system RAM? Do recall any settings that allow you to do that in BIOS/UEFI?
My System SpecsSystem Spec
15 Oct 2013   #10
Ramy gamal

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Britton30 View Post
You have a large, just over 2GB, Hardware Reserved RAM amount. I suspect it is being used by the 6800 Series GPU. Do you know the exact model of it?
it is ATI RADEON HD 6850 1GB DDR5
My System SpecsSystem Spec
Reply

 problem with my PC RAM




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