New
#1
After install the DVD drive no longer works
Hi there, I am hoping someone might be able to help me.
I am working on a Sony Vaio VGN-CS11S/Q and I have recently installed Windows 7 on the machine.
The install itself was routine with no problems, however, once completed I wanted to install a game, I popped the disc in the drive and nothing happened - in fact the DVD drive was missing altogether from the my computer screen.
I have had quite a good search and found a couple of potential fixes, however nothing I have tried has worked so far. The fixes I have tried includes deleting upper and lowerfilters through the regedit.
The device manager was showing the DVD drive with an exclamation mark on - the problem is a code 10 error?
But the DVD drive is now missing from the device manager altogether.
The DVD drive is a Mat****a DVD RAM UJ870BJ.