My mouse stopped working yesterday and I haven't been able to get it going again. Some of the online advice I'm getting suggests fixes involving reinstalling USB controllers from the Device Manager. The trouble is I cannot do the boot log-in without the mouse. I'm assuming the keyboard is working. How do I accomplish log-in using only the keyboard?
Thank you. John Hixson
John you don't say if this a wired or wireless mouse mate and have you got another you can try.
I am not quite sure what you mean by not being able to login without the mouse? Is that just clicking in where the password is?
This is a wired USB mouse but I get the same problem with another wired USB mouse and with a Bluetooth wireless mouse, all of which work on another PC. At the bootup login screen I need to move the cursor to select the account I want to login to and enter the password. Without the mouse I can't move the cursor.
Beat me to it YoYo:)
But in any case I always do the drivers from themanufacturer mate as the Windows is ok but I find it not terribly reliable inwhat it finds.
See RAMPAGE III EXTREME - ROG - ASUS update them again from there.
Didn't mean to steal your thunder John..
Roughly how old is the motherboard?
I assume you tried the rest of the USB ports?
If you still fail to install or use a known good mouse you can use a different PC and follow this tutorial
and booting from it on the problematic PC in question to confirm whether it's really a software issue or a hardware fault (which I don't believe it is at the moment).
No probs YoYo it is a team effort as far as I am concerned. This board is a fairly recent one by the looks of it as I spec'd it on another thread this afternoon -RAMPAGE III EXTREME - ROG - ASUS these are the drivers and I was going to suggest redoing the USB ones at least - what do you think??
Yes, indeed it is :) .
I too believe it's a software issue, I simply suggested what I would do to as a way to quickly confirm
it is by booting into a live environment and testing the ports & mouse :) .
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