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Windows 7: USB Optical Mouse Stopped Working


24 Oct 2013   #1

Windows 7 Pro (64bit)
 
 
USB Optical Mouse Stopped Working

My mouse stopped working yesterday and I haven't been able to get it going again. Some of the online advice I'm getting suggests fixes involving reinstalling USB controllers from the Device Manager. The trouble is I cannot do the boot log-in without the mouse. I'm assuming the keyboard is working. How do I accomplish log-in using only the keyboard?

Thank you. John Hixson

My System SpecsSystem Spec
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24 Oct 2013   #2

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8.1 Pro all 64bit
 
 

John you don't say if this a wired or wireless mouse mate and have you got another you can try.

I am not quite sure what you mean by not being able to login without the mouse? Is that just clicking in where the password is?
My System SpecsSystem Spec
24 Oct 2013   #3

Windows 7 Pro (64bit)
 
 

This is a wired USB mouse but I get the same problem with another wired USB mouse and with a Bluetooth wireless mouse, all of which work on another PC. At the bootup login screen I need to move the cursor to select the account I want to login to and enter the password. Without the mouse I can't move the cursor.
My System SpecsSystem Spec
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24 Oct 2013   #4

Windows 7 Home Premium x64
 
 

You can TAB your way to the password field.
My System SpecsSystem Spec
24 Oct 2013   #5

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8.1 Pro all 64bit
 
 


Beat me to it YoYo

But in any case I always do the drivers from themanufacturer mate as the Windows is ok but I find it not terribly reliable inwhat it finds.



See RAMPAGE III EXTREME - ROG - ASUS update them again from there.
My System SpecsSystem Spec
24 Oct 2013   #6

Windows 7 Home Premium x64
 
 

Didn't mean to steal your thunder John ..

Roughly how old is the motherboard?
I assume you tried the rest of the USB ports?
If you still fail to install or use a known good mouse you can use a different PC and follow this tutorial
and booting from it on the problematic PC in question to confirm whether it's really a software issue or a hardware fault (which I don't believe it is at the moment).
My System SpecsSystem Spec
25 Oct 2013   #7

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8.1 Pro all 64bit
 
 

No probs YoYo it is a team effort as far as I am concerned. This board is a fairly recent one by the looks of it as I spec'd it on another thread this afternoon -RAMPAGE III EXTREME - ROG - ASUS these are the drivers and I was going to suggest redoing the USB ones at least - what do you think??
My System SpecsSystem Spec
25 Oct 2013   #8

Windows 7 Home Premium x64
 
 

Yes, indeed it is .
I too believe it's a software issue, I simply suggested what I would do to as a way to quickly confirm
it is by booting into a live environment and testing the ports & mouse .
My System SpecsSystem Spec
25 Oct 2013   #9

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8.1 Pro all 64bit
 
 

Quote   Quote: Originally Posted by YoYo155 View Post
Yes, indeed it is .
I too believe it's a software issue, I simply suggested what I would do to as a way to quickly confirm
it is by booting into a live environment and testing the ports & mouse .
Yep gotcha will have to wait for the OP now eh?
My System SpecsSystem Spec
25 Oct 2013   #10

Windows 7 Home Premium x64
 
 

As per usual .
My System SpecsSystem Spec
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 USB Optical Mouse Stopped Working




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