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Windows 7: Safely eject question

03 Nov 2013   #11
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Quote   Quote: Originally Posted by PSCO2007 View Post
Quote   Quote: Originally Posted by Britton30 View Post
It may be because the drive in question is attached via the Marvell SATA ports. Check your BIOS to see if the port is set as a Hot Swap, if so, change it to Disabled.
Thanks for reply,

My MOBO - Asus p8z77-v, doesn't have that specification and this strange inclusion in "safely remove" is a little confusing.
Britton I have exactly the same mobo too where do I check in the BIOS because it has got me wondering why I have an option??


My System SpecsSystem Spec
.
03 Nov 2013   #12
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Well, I'm confused to then. Is this drive in the hot swap bay or not?
Here is a snip from your manual showing the Hot Plug(SWAP) option, Advanced/SATA configuration.


Safely eject question-hot-plug.jpg


My System SpecsSystem Spec
03 Nov 2013   #13
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Quote   Quote: Originally Posted by Britton30 View Post
Well, I'm confused to then. Is this drive in the hot swap bay or not?
Here is a snip from your manual showing the Hot Plug(SWAP) option, Advanced/SATA configuration.


Attachment 292283
Hmm I'll go check mine and do that CPU too
My System SpecsSystem Spec
.

03 Nov 2013   #14
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Here's a copy of your manual PSC02007.
FileSwap.com : E7074_P8Z77-V.pdf download free
My System SpecsSystem Spec
04 Nov 2013   #15
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Quote   Quote: Originally Posted by PSCO2007 View Post
I've got an hdd in a hot swap bay and,of course it shows in "safely remove hardware."

But it also lists an internal hdd.
OK, first confusion:
The st31000526sv is a Seagate part number. Probably an external drive.
Western Digital drives start with WDC. So I think you are talking about 2 different hard drives here.

The symptom of internal hard drives showing up as removable is usually caused when you are using the generic AHCI driver that is supplied by Windows 7 Installation. This is a very basic driver, just enough to get systems up and running.
The symptom is usually solved by installing the motherboard manufacturer's dedicated AHCI driver. This should be available in the Downloads section for your motherboard.

The symptom can also be solved by installing the Intel Rapid Storage Technology Driver (IRST). But you must be sure to use the correct IRST for your system. This is usually also included in the Downloads page.

We can see better what is going on with your hard disks if you can post a screenshot of your Disk Management Window, expanded so all information is visible.
My System SpecsSystem Spec
04 Nov 2013   #16
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Correction:

If you are talking about this swappable HDD bay here:
*
Safely eject question-capture.png

Then everything is normal. An internal drive plugged into that external bay is for all intents and purposes an external drive, and Windows is reporting everything correctly.

My above statements apply only to internal HDDs that are installed internally to the motherboard's SATA ports which can or cannot be set to be hot swappable in the UEFI bios.


My System SpecsSystem Spec
04 Nov 2013   #17
PSCO2007

Windows 7 Professional X64
 
 

Quote   Quote: Originally Posted by Britton30 View Post
Well, I'm confused to then. Is this drive in the hot swap bay or not?
Here is a snip from your manual showing the Hot Plug(SWAP) option, Advanced/SATA configuration.


Attachment 292283
Thanks for reply,

I called Asus (BTW - your pic of the top hot swap did nothing when I disabled it and this board doesn't have Marvell).

My problem was that I had the 4th internal hdd plugged into the AS Media port, which is the hot swappable port.

Asus said that even though it works in Windows, it wouldn't show up on my BIOS page, and that was why it was showing up as "safely remove".


After I changed it, everything is fine.
My System SpecsSystem Spec
04 Nov 2013   #18
PSCO2007

Windows 7 Professional X64
 
 

Quote   Quote: Originally Posted by TVeblen View Post
Quote   Quote: Originally Posted by PSCO2007 View Post
I've got an hdd in a hot swap bay and,of course it shows in "safely remove hardware."

But it also lists an internal hdd.
OK, first confusion:
The st31000526sv is a Seagate part number. Probably an external drive.
Western Digital drives start with WDC. So I think you are talking about 2 different hard drives here.

The symptom of internal hard drives showing up as removable is usually caused when you are using the generic AHCI driver that is supplied by Windows 7 Installation. This is a very basic driver, just enough to get systems up and running.
The symptom is usually solved by installing the motherboard manufacturer's dedicated AHCI driver. This should be available in the Downloads section for your motherboard.

The symptom can also be solved by installing the Intel Rapid Storage Technology Driver (IRST). But you must be sure to use the correct IRST for your system. This is usually also included in the Downloads page.

We can see better what is going on with your hard disks if you can post a screenshot of your Disk Management Window, expanded so all information is visible.
Quote:
The st31000526sv is a Seagate part number. Probably an external drive.
No, that is an internal hdd.
The WD 2tb is the external that I have in the hot-swappable bay on the case.
My System SpecsSystem Spec
04 Nov 2013   #19
PSCO2007

Windows 7 Professional X64
 
 

Thanks for all the help.
My System SpecsSystem Spec
04 Nov 2013   #20
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Happy to be of assistance and that you've figured it out.
My System SpecsSystem Spec
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