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Windows 7: WD Ext Hard Disk getting Error Code 28

17 Nov 2013   #11
SandeepP

Winndows 7 32 bit
 
 

Quote   Quote: Originally Posted by iceman2509 View Post
Kindly SFC scan to ensure all files are intact:

1) SFC /SCANNOW Command - System File Checker
Ran 3 times, CBS.log attached

2) Make sure that your windows is update automatically:

Microsoft Windows Update
I used the option "Let me decide what to install"
I had install all latest Windows update, leaving out the optional ones.

3) Also, ensure below update is installed on the system:

Binary files in some USB drivers are not updated after you install Windows 7 SP1 or Windows Server 2008 R2 SP1
Still have not tried this yet. Anywhere I can get a offline installer?
Hi iceman2509,

Thanks for providing us this information. Kindly make sure that Windows update is set to automatic so it can install any drivers needed from windows update.

Also, perform a clean startup to ensure no background programs are limiting the drivers to not load properly:

Clean Boot

Also, remove filters if available in registry:

1. Click Start, and then click All Programs.
2. Click Accessories, and then click Run.
3. Type regedit, and then click OK. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
4. In the navigation pane, locate and then click the following registry subkey:
HKLM\System\currentcontrolset\control\class\{36FC9E60-C465-11CF-8056-444553540000}
5. In the right pane, click UpperFilters.

Note: You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 8.
6. On the Edit menu, click Delete.
7. When you are prompted to confirm the deletion, click Yes.
8. In the right pane, click LowerFilters.

Perform a backup of registry before attempting these steps:

Registry - Backup and Restore

Keep us posted with the results so we can advise you further.


My System SpecsSystem Spec
.
17 Nov 2013   #12
iceman2509

Win 7 Ultimate 64 bit
 
 

Hi,

1) Clean Boot - with everything disable except Microsoft stuff. HDD & USB thumb drives not detected.
2) Registry entry do not exists - may have already deleted it previously.


Attached Thumbnails
WD Ext Hard Disk getting Error Code 28-08.jpg  
My System SpecsSystem Spec
18 Nov 2013   #13
SandeepP

Winndows 7 32 bit
 
 

Quote   Quote: Originally Posted by iceman2509 View Post
Hi,

1) Clean Boot - with everything disable except Microsoft stuff. HDD & USB thumb drives not detected.
2) Registry entry do not exists - may have already deleted it previously.
Hi iceman2509,

Thanks for providing us this information. I appreciate the time and effort that you took to troubleshoot the issue.

I believe now it would be better if you take a backup of the system and perform a clean install of windows:

Clean Install Windows 7

If you have alot of data that can't be backed up right now you can attempt a repair re-install as well:

Repair Install

Keep us posted with the results so we can advise you further.
My System SpecsSystem Spec
.

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 WD Ext Hard Disk getting Error Code 28




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