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Windows 7: Impossibly slow USB 3.0..

16 Nov 2013   #1
martinlest

Windows 7 Home Premium SP1 64-bit
 
 
Impossibly slow USB 3.0..

Copying files of about 1MB each today (jpegs) from my laptop (an Asus X44H - has one USB 3.0 slot) to a Kingston USB 3.0 stick I am seeing rates of about 400kb/sec

I rebooted and things are a fraction faster, but still absurdly slow.

I spent a long time troubleshooting this a bout a year ago - going through various forum posts, installing drivers that were recommended.. uninstalling them (and using System Restore) when they didn't help or made things worse. I gave up. But I think it's time for another go. No idea really how to proceed differently this time. Can anyone advise?

I attach a screenshot of my Device Manager window,

Thanks,

Martin




Attached Thumbnails
Impossibly slow USB 3.0..-grab_032.jpg  
My System SpecsSystem Spec
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16 Nov 2013   #2
MilesAhead

Windows 7 32 bit
 
 

Have you tried running Crystal Disk Mark on the stick?

On my system I always use fsutil to get a bit more throughput. I turn off the file access update. Also set the behavior memoryusage to 2 to increase system file buffers. Not that it will make these transfers fast. If you copy one large file.. say a GB file, what speed does Explorer show? For USB 3.0 to a US 3.0 stick you should see better than 24 MB/s copy on a large file(and possibly much faster but below that would be trouble I would think.)

But transfer of lots of files at a shot typically drops the rate way down due to overhead.

The other factor is if the stick is set to Write Caching enabled.
My System SpecsSystem Spec
16 Nov 2013   #3
Comp Cmndo

Windows 7 Home Premium 64bit
 
 

Your device manager shows no USB 3.0 drivers.
You should see Renesas Electronics USB 3.0...
Get driver here: ASUSTeK Computer Inc. -Support- Drivers and Download P6X58D-E

Sorry, that's the one for the Asus in your specs.

Notebook USB 3.0 driver is here: http://www.asus.com/Notebooks_Ultrabooks/X44H/#support

Description AsMedia USB3.0 Driver
File Size 3,51 MBytes
My System SpecsSystem Spec
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16 Nov 2013   #4
martinlest

Windows 7 Home Premium SP1 64-bit
 
 

I tried Crystal Disk Mark on the USB stick. Read values were: 18.69;19.06; 2.88. Write values: 2.09; 2.32; 0.027. If I moved the stick to the USB2.0 port, there was little difference in the results.

I tried again with a WD USB3.0 external HDD: Read values were:67.13; 26.49; 0.322. Write values:67.06; 35.96; 0.888. Moving to the USB2.0 port, values were about 30% of USB3 for sequential, 50% for 512kb and about 80% for 4kb.

Thanks for the links. They are the same as I tried last year, in fact... I thought the ASMedia entry was the USB3. In any case, having installed the drivers, my Device Manager is exactly the same as before, as are speeds for the USB3 port.. I think I must have a USB3.0 driver or I wouldn't get a difference (with the WD HDD at least) between the USB3 & USB2 ports, no?
My System SpecsSystem Spec
17 Nov 2013   #5
MilesAhead

Windows 7 32 bit
 
 

Instead of us guessing it would be helpful if you posted screen shots of the difference with the HD in USB 2 vs USB 3. Also tech info on the drive so we have an idea the range of transfer to expect. We don't know what's in your head. only what you post.

Edit: Also you don't provide any info on the stick itself.
My System SpecsSystem Spec
17 Nov 2013   #6
martinlest

Windows 7 Home Premium SP1 64-bit
 
 

Results for Kingston DataTraveler 101 Gen 2 32GB USB Pen Drive:

USB3.0 Port:
Read: 18.69 (seq); 19.06 (512k); 2.88 (4k)
Write: 2.09 (seq); 2.329 (512k); 0.027 (4k)

USB2.0 Port:
Read: 17.29 (seq); 17.62 (512k); 2.408 (4k)
Write: 2.144 (seq); 2.329 (512k); 0.098 (4k)

Results for WD Elements 500GB Portable Hard Drive USB 3.0/2.0:

USB3.0 Port:
Read: 67.13 (seq); 26.49 (512k); 0.322 (4k)
Write: 67.06 (seq); 35.90 (512k); 0.098 (4k)

USB2.0 Port:
Read: 26.29 (seq); 16.55 (512k); 0.262 (4k)
Write: 20.63 (seq); 17.72 (512k); 0.502 (4k)
My System SpecsSystem Spec
17 Nov 2013   #7
martinlest

Windows 7 Home Premium SP1 64-bit
 
 

Two other bits of information. First, if I plug a USB3 device into a USB2 port, I don't get a message saying 'this device can perform faster in a USB3.0 port..." (I do on my PC).

Also, if I go into Device Manager and look at the Properties box for the three Generic USB Hub and three USB Root Hub entries there, none of them says 'Hub is operating at super-speed', which I understand is the indication for USB3.0. All but one (the first of three entries for 'USB Root Hub' - which has no 'Advanced' tab) say high-speed.

The ASMedia XHCI Controller shows as Working Properly. The driver details show asmtxhci.sys in the System32/Drivers folder. Isn't that the USB3 driver?? If I use the Properties box to update the driver, it starts an online search and then says my driver is up to date.


Attached Images
Impossibly slow USB 3.0..-usb1.png 
My System SpecsSystem Spec
17 Nov 2013   #8
MilesAhead

Windows 7 32 bit
 
 

Search on the Kingston shows it as a USB 2.0 drive. To expect USB 3.0 speeds is wishful thinking.
My System SpecsSystem Spec
17 Nov 2013   #9
martinlest

Windows 7 Home Premium SP1 64-bit
 
 

No, not wishful thinking (notwithstanding your sarcasm, I don't see that anything I wrote would lead you to conclude that I expect a USB2 drive to deliver the same speeds as a USB3 drive; would anybody?), just unfortunate misinformation.... Until recently I was living and working in Bangkok and bought the drive there. It says USB3.0 on it - I didn't check online (which I have done now). Clearly a fake (as so much of the stuff you buy there), though since it cost next to nothing for a 32GB USB2.0 drive, I am not too put out.

I don't have all that much else to test the USB3 port with, but from the WD drive it seems it must be working OK

M.
My System SpecsSystem Spec
17 Nov 2013   #10
MilesAhead

Windows 7 32 bit
 
 

There was no sarcasm intended. Many people have the imression plugging into USB 3.0 is going to deliver a massive speed increase. I did see about an 15% increase in sequential writes of large files on a Seagate 500 GB external Sata II drive. But that was unusual. For a USB stick it's improbable unless it was a top rated USB II device. A lot depends on how the drive is connected in the enclosure.
My System SpecsSystem Spec
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