Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Random computer freezes after installing new SSD

27 Nov 2013   #1
unknownHero

Windows 7 Ultimate 64bit
 
 
Random computer freezes after installing new SSD

Hi, as the title states I've been experiencing random freezes ever since I installed a Samsung 840 Evo 250gb SSD.

Prior to this my computer was working fine using a corsair 60gb SSD. I used the data migration software that came with the Samsung SSD to clone the original SSD that I had and everything seemed to be fine. That is until one time I was just checking some email and the computer just froze up. When I say freeze up I mean it doesn't go to a BSOD. It means I can't move the mouse, the keyboard doesn't work. I tried pressing ctrl-alt-delete, ctrl-shift-esc but nothing works except for a hard reboot. This has happened 3 times now and seems to be completely random so I am having a hard time trying to figure out what exactly is going on. Event viewer doesn't show anything that I've not seen before and only logs the unexpected shutdown case. The third time it happened seems the most bizarre in that the reset button failed to work and I had to hold the power button to shut the computer off. The fan in the case was also going like crazy.

At the moment I am seriously considering doing a fresh install but I am worried in case the SSD is at fault and that I may have faulty hardware and was wondering if there was anyway I could check to see if this is the case?

Samsung magician the software that comes with the SSD reports the drive health status as good so has anyone ever experienced anything like this before?

My Computer specs:

OS: Windows 7 Ultimate 64bit
CPU: Intel Core i5 760
Motherboard: Gigabyte H55M-UD2H
RAM: Corsair Dominator 8gb(2 * 4gb)
Graphics Card: NVIDIA GeForce GTX 460
Case: Silverstone Sugo SG01
Power: Silverstone 750Watt


My System SpecsSystem Spec
.
27 Nov 2013   #2
bigmck

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

Try putting the 60 GB SSD back in and see if you have any freezes.
My System SpecsSystem Spec
27 Nov 2013   #3
unknownHero

Windows 7 Ultimate 64bit
 
 

I might try that but it seems highly unlikely that it will freeze since I have been running with the 60gb SSD for years and had no problems like this. It's only after I installed the Samsung SSD that I have encountered this. No other hardware has changed at all.

To me there are only 2 possibilities:

1. I have a defective SSD
2. The cloning process didn't work as well as it initially seemed

The only way I can test for option 2 would be to do a clean install and see if it freezes however as I said the freeze is random so I would just have to wait it out. It's been about 1 week between the 2nd and 3rd freezes.
My System SpecsSystem Spec
.

28 Nov 2013   #4
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Check that the SATA & power cables are properly plugged into the SSD & motherboard. Did you have to remove any RAM when fitting the SSD if so just check to make sure it is seating properly.
My System SpecsSystem Spec
28 Nov 2013   #5
unknownHero

Windows 7 Ultimate 64bit
 
 

Already checked the SATA and power cables and they are fine. No other hardware was touched other than the disks. The way it is set up I only have to pull one disk out and put the other in, you don't have to touch anything else.

It just so happens that I've experienced the same type of crash again just a little while ago. The same thing as the 3rd time. Keyboard and mouse unresponsive, fan is going like crazy, reset button doesn't work. I let it run like this for a while to see what would happen, finally the computer made a beep and then reset itself.

I've already thought about overheating but I've never had these problems before with the 60gb SSD. CPU temps are usually around 35 - 40 degrees Celsius and about 60 - 65 under intensive use. This is the same for the GPU, usually the GPU fan doesn't really get going unless I'm running something intensive that makes use of the GPU like playing a game etc. In general the PC is probably around 40 degrees Celsius when just doing basic stuff like browsing the net, watching a movie etc

No idea what's going on, unless somebody on these forums has any idea what's going on then I'm preparing myself for a fresh install to see if that will solve the problems.
My System SpecsSystem Spec
28 Nov 2013   #6
bigmck

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

I have used this imaging software without fail. I would at least give it a try before a Clean Install. Macrium Reflect FREE Edition - Information and download Be sure and make the boot disk.
My System SpecsSystem Spec
28 Nov 2013   #7
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

For cloning you could also try this - worked every time I used it.

Paragon Migrate OS to SSD - System migration to Solid State Drives (SSD) - Overview
My System SpecsSystem Spec
30 Nov 2013   #8
unknownHero

Windows 7 Ultimate 64bit
 
 

Just want to update people on whats been happening.

I tried a clean install on the samsung and freezing still occurs so i thought there was a fault with the disk but I've now put the 60 gb ssd back and the computer still freezes.

Anyone have any idea what may have happened?
My System SpecsSystem Spec
30 Nov 2013   #9
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Did you have a look into the Event Viewer. Maybe there are some clues.
My System SpecsSystem Spec
30 Nov 2013   #10
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

I had a similar problem which I solved by power cycling.

To do this, I did the following:

1. Power off laptop, unplug power lead, and remove battery.
2. Press and hold down the on/off button for 30 seconds, then release
3. Disconnect the SSD
4. Press and hold the on/off button for another 30 seconds, then release
5. Reconnect SSD, reinsert battery, reconnect power lead.
6. Insert installation USB, reboot and install as normal

Ignore the battery step in the case of a desktop PC. Hopefully this helps.
My System SpecsSystem Spec
Reply

 Random computer freezes after installing new SSD




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Random crashes and freezes after installing windows to SSD
I recently bought a new laptop (HP ProBook 450 G1) and replaced the hard drive with a 250gb Samsung 840 EVO. I have been having a ton of trouble getting to work properly. First, I couldn't get Windows to install, so eventually I made a backup with Paragon Backup and Restore and imaged the original...
BSOD Help and Support
Computer "freezes" random intervals after installing SSD in IDE mode.
Hey guys and girls =). Okay I have a serious problem with my rig and I hope someone will be able to assist me in diagnosing what's wrong with my computer. Problem overview: Whenever I use my computer lately I'm experiencing randomly occuring (from 4 min to several hours after I booted up)...
General Discussion
Random computer freezes during game
Lately,when I play games i can see that bug. My screen shuts off and computer freezes(I can`t use keyboard(caps lock/ctrl+alt+delete..)or mouse) I heard the last game sound or something like that :huh: When this arrives,i can`t restart my computer,i have to press the power button. This problem...
Gaming
Computer freezes up at random
Hello, I have been having this problem since yesterday, my computer will Freeze up at random times. I have windows Specs: 2.0 GHZ (intel core duo Processor T6400) 9600M GT Nvidia 4gb Ram 320 GB HDD It happened when I tried to close Skype yesterday, after that I have been having...
Performance & Maintenance
Computer freezes up at seemingly random times.
Whether it be watching a youtube video or trying to view a document on Google Docs, my browser stops responding. I try to go to my other programs and they stopped responding as well. Ctrl+Alt+Del doesn't do anything either, so I'm forced to manually shut down the system. This has happened a...
BSOD Help and Support
Random BSOD's or computer freezes
Hi, The title covers it all...I've been experiencing some random BSOD's. My pc's specs are in my profile. Hope the .dmp will tell you something more. Thanks in advance
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 14:11.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App