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Windows 7: USB Printer Problem - spooler empties but no print

10 Dec 2013   #11
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

I would go to the website and download directly the proper driver for your printer and for W7. It will download, then after reading the quick start or other manual for how the install process should be done then follow it to a T and when it tells you to load the driver then load the driver.


My System SpecsSystem Spec
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11 Dec 2013   #12
printer problem

Windows 7 Pro 64 bit
 
 

the driver package for Windows 7 is 74MB. I downloaded - uninstalled and downloaded a second time.

Same problem.
My System SpecsSystem Spec
11 Dec 2013   #13
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

Is this the printer? Have you considered doing the firmware updates as well?

http://support.lexmark.com/index?pag...serlocale=EN#2

Did you print and read page 23 and perform the actions in the quick reference guide?
My System SpecsSystem Spec
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11 Dec 2013   #14
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

Or page 128 in the user guide?
Try cleaning the printer head !
If push comes to shove then maybe call Lexmark for support?
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 USB Printer Problem - spooler empties but no print




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