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Windows 7: Mouse keeps waking up the computer

07 Dec 2013   #1
MadDad

Windows 7 64 bit
 
 
Mouse keeps waking up the computer

I have a problem with the mouse waking up my computer. I have a Gigabyte Z87X-UD5H MB and a Logitech MX Mouse. I have everything set to NOT allow the mouse to wake the computer, but it does. It is set not to in the BIOS, the device manager, all hid compliant areas, the mouse area in the control panel area, everything is set not to wake the computer, but it does.
Any other suggestions???
Thanks.


My System SpecsSystem Spec
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08 Dec 2013   #2
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Open Control Panel, double click on Device Manager & follow the screen shots, to untick "Allow this device to wake the computer".

Devices - Allow or Prevent to Wake Up Computer

What method are you going to use to wake your computer when you need it, using the mouse is the usual method, but you could use the keyboard.

Attachment 296635

Attachment 296636
My System SpecsSystem Spec
08 Dec 2013   #3
MadDad

Windows 7 64 bit
 
 

I did that as mentioned in the original thread.
My System SpecsSystem Spec
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08 Dec 2013   #4
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Actually after I posted my reply I realised that you had already done that .

When you say the mouse wakes the computer, do you mean without the mouse being moved, or you don't want the mouse to wake the computer even when it is moved.

If the mouse is just randomly waking the computer, try another mouse to see if it does the same thing.
My System SpecsSystem Spec
08 Dec 2013   #5
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Do you have a wireless mouse and wireless keyboard using the same receiver?
If you do, disable wake for the keyboard and see if that helps.
My System SpecsSystem Spec
08 Dec 2013   #6
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Does the mouse wake without touching/moving it.
My System SpecsSystem Spec
09 Dec 2013   #7
MadDad

Windows 7 64 bit
 
 

Quote   Quote: Originally Posted by Ranger4 View Post
Actually after I posted my reply I realised that you had already done that .

When you say the mouse wakes the computer, do you mean without the mouse being moved, or you don't want the mouse to wake the computer even when it is moved.

If the mouse is just randomly waking the computer, try another mouse to see if it does the same thing.
It will wake the computer when moved, or any button on it clicked. Actually I just found that if the computer is shut off, hitting any key on the keyboard will start it up. Haven't tested if the mouse will do that also. Must be in the BIOS, but it is set to not wake or start from the keyboard or mouse?????
My System SpecsSystem Spec
09 Dec 2013   #8
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

If the PC starts from shut off by the keyboard it sounds like a bios setting.
Have you read through the manual for your MB looking for any notes that might help explain this?
Maybe you'll see a setting/note in the manual that you missed looking in bios?
(I've done that)

You should update your specs showing more detail info such as the Asus MB model.
System Info - See Your System Specs
People here trying to help you can't get your MB manual as your specs just show "Asus" for the motherboard.

Here is a tutorial by Brink you can work through that might help:
Power Options and Sleep Mode Problems

You can also run this command from an elevated CMD prompt and see if you can find a clue in the report.
powercfg -energy

If you're using wireless mouse and KB, have you tested with wired?
In my experience wireless can cause issues...
My System SpecsSystem Spec
09 Dec 2013   #9
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

I noticed in your specs that you have built the computer, so is it possible that you may have attached the panel switch wires incorrectly when installing the mother board.
This is just a thought that might be worth checking.
My System SpecsSystem Spec
10 Dec 2013   #10
MadDad

Windows 7 64 bit
 
 

The mouse is wireless, the keyboard is a PS2. My computer statistics have changed as of now sorry about that. I will go into the BIOS and se what's what. I think I have everything set right, but will recheck. Need to set it up so the keyboard will not start the computer. Will let you know.
My System SpecsSystem Spec
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