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Windows 7: My Laptop suddenly does not recognize my DVD/CD drive?

09 Dec 2013   #1
billberry12

Windows 7 Professional
 
 
My Laptop suddenly does not recognize my DVD/CD drive?

Just stopped seeing anything. I tried updating driver but it couldn't find the hardware to install it on.
I did that in Device manager.

Any ideas, other than going to best buy and getting a usb connected drive?
Thanks,
Bill


My System SpecsSystem Spec
.
09 Dec 2013   #2
UsernameIssues

W7 Pro SP1 64bit
 
 

My System SpecsSystem Spec
09 Dec 2013   #3
billberry12

Windows 7 Professional
 
 

Print and Video are the only subclasses under the control file.
My System SpecsSystem Spec
.

09 Dec 2013   #4
UsernameIssues

W7 Pro SP1 64bit
 
 

You should have quite a few keys under Class:

My Laptop suddenly does not recognize my DVD/CD drive?-capture.png


My System SpecsSystem Spec
10 Dec 2013   #5
billberry12

Windows 7 Professional
 
 

I got it running. Thanks so much for your help. I was almost in panic mode.
Bill
My System SpecsSystem Spec
10 Dec 2013   #6
UsernameIssues

W7 Pro SP1 64bit
 
 

Glad that you got it working again. Nearly every time I uninstall iTunes from a computer, the CD/DVD goes missing. I've had to delete those upper and lower filters many times over the last decade or so.
My System SpecsSystem Spec
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