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Windows 7: Mouse is acting flaky. Can't narrow down to mouse or USB port

12 Dec 2013   #1
bfollowell

Windows 7 Home Premium 64-bit SP1
 
 
Mouse is acting flaky. Can't narrow down to mouse or USB port

I have a Logitech MX518 optical gaming mouse. I've had it for a little over eight years. It's started acting a little flaky and I'm not sure if the mouse is the problem or the USB ports on my computer. The mouse just drops out completely. The red light goes out. It's as if the mouse has been unplugged. Whenever it drops out, it only stays out for a second or two and then comes right back up. I'll hear the little "ding" sound that I hear whenever a new USB device is plugged in. There seems to be no pattern to the dropping out but it happens quite frequently; at least once every five to ten minutes up to every couple of minutes. I've tried different USB ports and the problem continues to happen with the mouse. I've used my external hard drives and other USB devices in those same USB ports and not experienced any problems whatsoever with them. The odd thing is that I've taken my mouse to work, even though it technically wasn't bring your mouse to work day, and used it for a whole shift without experiencing the first issue. I've used it on my wife's laptop and also expereinced no issues.

After eight years, I really can't complain if I have to buy a new mouse. I'd like to buy one of the new Logitech wireless gaming mice anyway. I'm just concerned that I may buy a new mouse only to find out I'm still experiencing the same problem. I'd really like to narrow the issue down to the mouse or my computer before I decide to purchase a new mouse.

My system is running Windows 7 Home Edition 64-bit. I've taken the mouse apart, cleaned it inside and out and checked for loose or broken connections. There seem to be no problems there. I've went into Device Manager and double-checked all of the USB Root Hubs to make certain "Allow the computer to turn off this device to save power" are unchecked. I really don't know what else to try. Any ideas?

Thanks.

- Byron Followell


My System SpecsSystem Spec
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13 Dec 2013   #2
maxie

windows 7 home 64bit
 
 

Hi there .. You need to rule out the possibility that it is your mouse .. And after eight years and seeing its near xmas put one on your santa list ... I would also make sure your USB Drivers are up to date .. It also would help us to help you better if you posted your system specs ... Follow the Link below that will help you achieve that ...


System Info - See Your System Specs
My System SpecsSystem Spec
13 Dec 2013   #3
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

I agree and vote for a new mouse. Try a different mouse in the suspect computer to see if it drops out too. I would think if all other USB devices perform fine, the mouse has some issue even though it works at work.
My System SpecsSystem Spec
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13 Dec 2013   #4
madcratebuilder

Win8/8.1,Win7-U64, Vista U64, uncounted Linux distor's
 
 

The fact that the mouse is 100% at other locations would lead me to believe it's a interference problem. Move your computer if possible and see if it helps. How close are you to any other wireless devises? My Logitech wireless mouse/keyboard came with a long usb cable so I could locate the usb receiver close to the mouse/keyboard and it works great, no lag in either mouse or keyboard.
My System SpecsSystem Spec
13 Dec 2013   #5
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

I think a new gaming mouse under the tree also makes sense.
My System SpecsSystem Spec
13 Dec 2013   #6
bfollowell

Windows 7 Home Premium 64-bit SP1
 
 

Quote   Quote: Originally Posted by madcratebuilder View Post
The fact that the mouse is 100% at other locations would lead me to believe it's a interference problem. Move your computer if possible and see if it helps. How close are you to any other wireless devises? My Logitech wireless mouse/keyboard came with a long usb cable so I could locate the usb receiver close to the mouse/keyboard and it works great, no lag in either mouse or keyboard.
Thanks for the reply but, as this is a wired mouse, it doesn't apply.

- Byron
My System SpecsSystem Spec
13 Dec 2013   #7
bfollowell

Windows 7 Home Premium 64-bit SP1
 
 

Thanks for the advice everyone. Since Amazon has the Logitech G700S for only $59.99, I think I'm going to pick it up for myself as an early Christmas present. Eight years is a good run for any mouse, especially one that gets as much use and abuse as mine.

- Byron
My System SpecsSystem Spec
14 Dec 2013   #8
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Good idea Byron, keep us informed.
My System SpecsSystem Spec
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 Mouse is acting flaky. Can't narrow down to mouse or USB port




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