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Windows 7: How do I fix Windows 7 OS

17 Dec 2013   #11
sezz

Windows 8.1 64-bit OS
 
 

Information shows:

HDD Model Name: None
HDD Serial number : (Blank)
ATAPI Model name: Optiarc DVD RW AD-7585H

Should I continue with opening it up?


My System SpecsSystem Spec
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17 Dec 2013   #12
spapakons

Windows 7 Ultimate 64-bit
 
 

Hello!

If you can open the laptop and get your hard disk, have a look at the back. If it has plastic connector, it is a SATA model. If it has pins, it is an older type mobile IDE model. In the first case you can connect it to either another laptop or PC, the latter is preferable. In the second case you need an adaptor from mobile IDE to standard IDE so you can connect it to a PC (provided it supports IDE drives). In either case you can use an adapter to USB to connect it as an external drive, but for faster recovery Internal Connection is preferable.

Assuming you connect it to your PC, there are several cases:

1) The PC freezes at startup. The disk is dead and you need special recovery services from a dedicated data recovery company. This is way too expensive and only recommended for vital data. Else forget it!

2) The PC boots successfully and loads Windows (from its own disk, not from laptop's).

Then we have two subcases:

i) Windows recognise the disk, but it doesn't appear in My Computer. This means that you data are all there (well, most of it) but the partirion table is corrupted and Windows cannot acceess them as usual. Here comes the DVD you bought. Reboot the PC, start from the DVD and select an appropriate recovery tool to extract your data. It will take over an hour to search the whole disk and discover your data, but it's worth it, be patient. Of course these data should be copied to another disk, so make sure you have enough empty space on PC's disk or connect a USB disk before rebooting.

ii) Windows recognise the disk and it appears in My Computer properly! You can directly Access your data from Windows Explorer and take a backup. Keep in mind that some folders (usually these in user folder) may be locked. To access them you must take ownership and change security settings (ask us if you need instructions). Once you get full Access, you can Copy all your data. Of course in any case only user data can be backup. All programs should be reinstalled to the new disk.

Tip: If you have subcase ii and you are sure your data are OK (but the disk nevertheless has a problem), you can try cloning the entire disk in the new disk and see if it loads Windows properly. In this case, you may have to update some programs and you are ready. Otherwise, take a manual backup as above.

I hope that helps.
My System SpecsSystem Spec
17 Dec 2013   #13
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Yes. The SATA controller looks like it is working fine. We are back to the hard drive.
My System SpecsSystem Spec
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17 Dec 2013   #14
spapakons

Windows 7 Ultimate 64-bit
 
 

That's why I recommended testing in another computer. To exclude any other problems and make sure it is the disk.
My System SpecsSystem Spec
17 Dec 2013   #15
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Yes you are correct, but let the OP do the first test first.
My System SpecsSystem Spec
17 Dec 2013   #16
sezz

Windows 8.1 64-bit OS
 
 

I removed the hard drive, and there are no signs of any visible damage.
I've put everything back together, and gone back to the settings and the information is still the same as before ..
I'm guessing that's not a good thing.
My System SpecsSystem Spec
17 Dec 2013   #17
sezz

Windows 8.1 64-bit OS
 
 

Also, regarding connecting it to another computer..

I do have another laptop, (the one I'm using now to talk to you)
If I were to test it in another computer, would I simply just open it up, switch hard drives & test it that way?
My System SpecsSystem Spec
17 Dec 2013   #18
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Quote   Quote: Originally Posted by sezz View Post
I removed the hard drive, and there are no signs of any visible damage.
I've put everything back together, and gone back to the settings and the information is still the same as before ..
I'm guessing that's not a good thing.
No.

So now the next thing to do is what spapakons suggested. Remove the hard drive and test it in a desktop PC.

If the hard drive has an interface plate so it can transition from the Standard SATA connectors to whatever it needs to connect to the laptop's motherboard, then you can remove that transition and connect the drive directly to the PC.
If it has a proprietary interface then you will need a conversion connector.

All you want to see at this point is if, when connected directly to a desktop computer, the hard drive is recognized (alive). If it is then we can discuss options, if it isn't then your options are limited.

If you do not have access to a desktop computer you can bring it to a repair shop, or look into connectors that will allow you to test it on a laptop, but the laptop route has complications.

If you want to go one direction more than another let us know.
My System SpecsSystem Spec
17 Dec 2013   #19
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Quote   Quote: Originally Posted by sezz View Post
Also, regarding connecting it to another computer..

I do have another laptop, (the one I'm using now to talk to you)
If I were to test it in another computer, would I simply just open it up, switch hard drives & test it that way?
Yes, if you can get it to 'fit' with the connectors you can install it, go into the BIOS, and see if it shows up.
Do not expect it to start Windows. It won't.

The direct connection to desktop PC eliminates that SATA to Laptop connector as a possible point of failure.
My System SpecsSystem Spec
17 Dec 2013   #20
sezz

Windows 8.1 64-bit OS
 
 

Okay..
Well, I do not have access to a desktop unfortunately.

The hard drive is like the picture I have attached, which is a standard SATA Hard drive yeah?
So, I need to purchase the appropriate converter cable, so I can test it. If I am understanding correct, I would plug into my laptop using the cable and see if it is recognised or not..


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 How do I fix Windows 7 OS




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