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Windows 7: Keyboard malfunctioning

23 Dec 2013   #1
rapstarrr91

Windows 7 x64 Home Premium
 
 
Keyboard malfunctioning

My keyboard was working totally fine but ever since my 9 year old brother use my laptop i think he accidentally pressed random keys, 90 % of the keys stopped working. I'm 100 % sure that no liquid was spilled on my laptop because every time i play games specifically call of duty 2, the keyboard works fine. I need help thank you.


My System SpecsSystem Spec
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23 Dec 2013   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Rapstarr mate what is the model of the laptop?
My System SpecsSystem Spec
25 Dec 2013   #3
rapstarrr91

Windows 7 x64 Home Premium
 
 

Lenovo g470.
sorry for the late reply mate
My System SpecsSystem Spec
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25 Dec 2013   #4
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

No probs mate and it looks quite easy to do if you can find one. See this How to Replace Lenovo G470 G475 Keyboard - laptoppartstore

Now the only thing to remember is to be very gentle with the ribbon cables as they will not take a heap of heavy tanking and tugging. Most are held in place by two small lugs either side of where the cable is plugged in and they need to be gently pulled outwards and then the ribbon cable slides out. inserting is the reverse. See my pic and tips.


Attached Thumbnails
Keyboard malfunctioning-laptopsapart.png   Keyboard malfunctioning-irisribbon.png  
My System SpecsSystem Spec
26 Dec 2013   #5
rapstarrr91

Windows 7 x64 Home Premium
 
 

actaulyl ive already tried to connect an external keyboard, same thing is happening.. already did the system restore
no good results so far
My System SpecsSystem Spec
26 Dec 2013   #6
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

Just to be on the safe side I would back up all important data. You may be headed towards a clean install of W7. Best to prepare yourself if the system needs a complete reset.
My System SpecsSystem Spec
26 Dec 2013   #7
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Something more than pressing wrong keys was done. I can't think of any key sequence that will disable keys. The fact that even an external one has the same issues is a good clue.
Could little bro have stepped on or dropped a heavy object on the laptop?
My System SpecsSystem Spec
27 Dec 2013   #8
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Quote   Quote: Originally Posted by Britton30 View Post
Something more than pressing wrong keys was done. I can't think of any key sequence that will disable keys. The fact that even an external one has the same issues is a good clue.
Could little bro have stepped on or dropped a heavy object on the laptop?
Good point mate I was thinking liquids but yep could even have stepped on it too or poked things in I suppose?.
My System SpecsSystem Spec
27 Dec 2013   #9
rapstarrr91

Windows 7 x64 Home Premium
 
 

hmm actually i just left my little bro for a few minutes when i got back, the laptop is still in good shape. never had this kind of problem before. system restore didn't work maybe ill try to have this laptop back to factory defaults.. any see what will happen, keep you guys updated
My System SpecsSystem Spec
28 Dec 2013   #10
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

If it's bricked then save it to beat your brother down with.
My System SpecsSystem Spec
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 Keyboard malfunctioning




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