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Windows 7: USB device not working

19 Sep 2014   #11
fpih

Windows Home Premium 64bit
 
 

I applied the lastest Intel Chipset driver from Toshiba's site yesterday which changes the BIOS if that's what you mean, in order to re-install the USB Controller driver that was missing. Nothing else before that.


My System SpecsSystem Spec
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19 Sep 2014   #12
maxie

windows 7 home 64bit
 
 

Can check when we know your full Model Number later ..

The one i found was Dated 11/05/10
Chip Set Utility


As for the BIOS that is different ....
My System SpecsSystem Spec
19 Sep 2014   #13
fpih

Windows Home Premium 64bit
 
 

It seems it's a Toshiba Satellite L650-PSK1JE

The latest BIOS update for this model appears to be 14/02/12 v. 2.40 which is the one I have currently installed

OS Version: Microsoft Windows 7 Home Premium 6.1.7601 Service Pack 1

Oh, and the Toshiba diagnostic Tools seems to find my USB in perfect working order. Didn't see an option to test the camera though...
My System SpecsSystem Spec
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19 Sep 2014   #14
maxie

windows 7 home 64bit
 
 

I would still update you Chipset Driver as it is rather old ..

You can get the Update from the Intel Website ...
My System SpecsSystem Spec
19 Sep 2014   #15
fpih

Windows Home Premium 64bit
 
 

Ok, I update the INtel Chipset Driver, I uninstalled and failed to re-install the WebCam Application from Toshiba (I try to run it but nothing happens) and though I installed the Microsoft Nano Transceiver Driver "successfully", after the restart it still displays "driver not found". I have uninstalled any programs I could think of as unnecessary and still no luck.

I'm giving up I'll just try to restore to a previous point, so at least I can get my camera back (hopefully but not surely)
My System SpecsSystem Spec
19 Sep 2014   #16
fpih

Windows Home Premium 64bit
 
 

Oh, and I just connected a USB 3.0 external HD and it works Seems the only problem is USB 2.0 devices? This is going to drive me crazy...
My System SpecsSystem Spec
19 Sep 2014   #17
maxie

windows 7 home 64bit
 
 

Before you do that try Installing the Intel management engine ...
My System SpecsSystem Spec
19 Sep 2014   #18
fpih

Windows Home Premium 64bit
 
 

I might have done that? I installed pretty much anything I could find in Toshiba's site for my laptop and a couple from Intel & Microsoft as well. But I'll check again while I'm backing up my personal files in case the 'recovery' doesn't work as expected!
My System SpecsSystem Spec
19 Sep 2014   #19
maxie

windows 7 home 64bit
 
 

Date last modified 01/10/11 ....
My System SpecsSystem Spec
21 Sep 2014   #20
fpih

Windows Home Premium 64bit
 
 

OK, after 3 days I have managed to bring my system back to the way it was mostly. That means the Toshiba Webcam and Nano Transceiver errors are gone. To do this, after installing and uninstalling, upgrading and downgrading, all I had to do was this: Choose Update Driver from the Device Manager Menu for the devices that were appearing with the yellow icon, select Browse my Computer for Software and write down this path: C:\Windows\System32\DriverStore\FileRepository. Am I crazy to think that that's where Windows should look for drivers in the first place??? Obviously, it didn't

On the other hand I have these two mysteries still unsolved:
a. I did the same with my USB flash drive and it was correctly detected and loaded under Disk Drives. HOWEVER, I still can't see it in Windows Explorer and thus have no access to it. Ideas?
b. I have a bunch of no less than 5 Unknown Devices with a white-blue questionmark icon under Other Devices. I get the message that "This device is working properly" and that all 5 are USB Input Devices but drivers, names, etc are all unknown. I have nothing else on my USB drives right now except the USB fladh drive and the USB Mouse. Since everything seems to be working otherwise I'm not so worried about this but more curious as to why it's happening.

So, if you have any idea as to why my USB driver would be working and still the USB isn't appearing on WE, I'll be happy to hear it!
My System SpecsSystem Spec
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 USB device not working




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