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Windows 7: need help. cannot get hard drives to work. need possible solution

24 Dec 2013   #1
MonsterHYS

Windows 7 Professional x64
 
 
need help. cannot get hard drives to work. need possible solution

Cannot Get 2nd Samsung 840 Pro To Work
ok so i have 1 128gb samsung 840 pro running windows and a few games.

i just bought another but i cant get it to work.

i plugged it in, started up the computer, and went to my computer - then manage.

in disk management there was a 128gb drive with unallocated space.

i created the drive to mount to letter D and it wanted to do a quick format.

the format failed. and now the drive completely disappeared from everywhere.

it doesnt show up in bios, device manager, my computer, or disk management.

i returned the hard drive and just received another one.

happened to this one too!

computer specs :
i5 4670K Processor
MSI N780 Lightning GFX Card
ASRock Extreme 4 Z87 Motherboard
2x 4gb 1866mhz Memory
1x 128gb Samsung 840 Pro SSD (Trying to install a 2nd one)
Corsair 500R Case
Corsair HX750 Power Supply
Corsair Seidon 120M Liquid CPU Cooler
no optical drive

can you guys please please help me, thank you! Merry Christmas


My System SpecsSystem Spec
.
24 Dec 2013   #2
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

It has got to show up in BIOS before you can do anything else. Device manager, my computer, and disk management are not available until you do so.

Assuming you did not get a second defective drive, the other possibilities are the Data Connections - (4 points of failure: SATA plug at hard drive, the cable itself, SATA plug at motherboard, Motherboard SATA port), and the Power connections: SATA power connector.

Try a different SATA cable
Try a different SATA port
Try a different SATA power connector.
My System SpecsSystem Spec
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 need help. cannot get hard drives to work. need possible solution




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