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Windows 7: Windows does not detect HDD sometimes

31 Dec 2013   #1
mboweman

Windows 7 Ultimate x64
 
 
Windows does not detect HDD sometimes

Hello, first post on these forums. I have a brand new rig I built recently and I've been a bit frustrated with this problem with my HDD. I have an SSD with Windows on my first SATA port, and an HDD on the second. My BIOS has no problem detecting the HDD, however it only shows up in Windows about half the time. When it doesn't show up I usually restart and it will appear. I have tried reseating the SATA cables numerous times. Everything in this PC is brand new, so I don't understand how it could be a failing drive/cable. If anyone has any suggestions I would appreciate it.


My System SpecsSystem Spec
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31 Dec 2013   #2
bigmck

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

Quote   Quote: Originally Posted by mboweman View Post
Hello, first post on these forums. I have a brand new rig I built recently and I've been a bit frustrated with this problem with my HDD. I have an SSD with Windows on my first SATA port, and an HDD on the second. My BIOS has no problem detecting the HDD, however it only shows up in Windows about half the time. When it doesn't show up I usually restart and it will appear. I have tried reseating the SATA cables numerous times. Everything in this PC is brand new, so I don't understand how it could be a failing drive/cable. If anyone has any suggestions I would appreciate it.
Could you post the Disk Management using your Snipping Tool. If you could post the one where it does show and one where it does not show, that might help. Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
31 Dec 2013   #3
mboweman

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by bigmck View Post
Quote   Quote: Originally Posted by mboweman View Post
Hello, first post on these forums. I have a brand new rig I built recently and I've been a bit frustrated with this problem with my HDD. I have an SSD with Windows on my first SATA port, and an HDD on the second. My BIOS has no problem detecting the HDD, however it only shows up in Windows about half the time. When it doesn't show up I usually restart and it will appear. I have tried reseating the SATA cables numerous times. Everything in this PC is brand new, so I don't understand how it could be a failing drive/cable. If anyone has any suggestions I would appreciate it.
Could you post the Disk Management using your Snipping Tool. If you could post the one where it does show and one where it does not show, that might help. Screenshots and Files - Upload and Post in Seven Forums
Here you go.


Attached Thumbnails
Windows does not detect HDD sometimes-withhdd.jpg   Windows does not detect HDD sometimes-withouthdd.jpg  
My System SpecsSystem Spec
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31 Dec 2013   #4
bigmck

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

This is strange. == You have probably done this, but plug the HDD into a different SATA port and see if it makes any difference.
My System SpecsSystem Spec
31 Dec 2013   #5
mboweman

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by bigmck View Post
This is strange. == You have probably done this, but plug the HDD into a different SATA port and see if it makes any difference.
I've moved it to SATA3, will see if that does any good. I should add that I've been having another possibly related issue, but I don't know if I should make a whole new thread for it. Sometimes Windows hangs on shutdown or startup, in which the only solution is to reset. I checked the event log and I'm seeing some errors with services like svchost.exe, nvvsvc.exe, and nvxdsync.exe.
My System SpecsSystem Spec
31 Dec 2013   #6
bigmck

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

Quote   Quote: Originally Posted by mboweman View Post
Quote   Quote: Originally Posted by bigmck View Post
This is strange. == You have probably done this, but plug the HDD into a different SATA port and see if it makes any difference.
I've moved it to SATA3, will see if that does any good. I should add that I've been having another possibly related issue, but I don't know if I should make a whole new thread for it. Sometimes Windows hangs on shutdown or startup, in which the only solution is to reset. I checked the event log and I'm seeing some errors with services like svchost.exe, nvvsvc.exe, and nvxdsync.exe.
We can work out both problems in this thread. Have you done a Virus Scan lately. If you do not have one installed this is a good free one. Microsoft Security Essentials - Microsoft Windows
== Since you are having two problems, you might try a Repair Install. This instructs you how. Repair Install It will not remove any of your settings, but just correct files that might be giving you problems.
My System SpecsSystem Spec
02 Jan 2014   #7
mboweman

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by bigmck View Post
Quote   Quote: Originally Posted by mboweman View Post
Quote   Quote: Originally Posted by bigmck View Post
This is strange. == You have probably done this, but plug the HDD into a different SATA port and see if it makes any difference.
I've moved it to SATA3, will see if that does any good. I should add that I've been having another possibly related issue, but I don't know if I should make a whole new thread for it. Sometimes Windows hangs on shutdown or startup, in which the only solution is to reset. I checked the event log and I'm seeing some errors with services like svchost.exe, nvvsvc.exe, and nvxdsync.exe.
We can work out both problems in this thread. Have you done a Virus Scan lately. If you do not have one installed this is a good free one. Microsoft Security Essentials - Microsoft Windows
== Since you are having two problems, you might try a Repair Install. This instructs you how. Repair Install It will not remove any of your settings, but just correct files that might be giving you problems.
I have MSE and have reinstalled Windows completely several times, and it did not fix the problem. Today I called Western Digital and they believe the drive is defective, so I'm being mailed a new one to replace it. Hopefully that will fix the issue. Just wanted to post this in case anyone else is having the same problem.
My System SpecsSystem Spec
03 Jan 2014   #8
bigmck

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

Thanks. If that does not do the job, let us know.
My System SpecsSystem Spec
17 Jan 2014   #9
mboweman

Windows 7 Ultimate x64
 
 

Well, after receiving the brand new hard drive and swapping it in, everything worked perfectly for a little while but now I am encountering the same problem again. I have also had occasional trouble booting up, and today I had a STOP 0x000000F4 error, which seems to be related to hardware failure from what I'm reading.
My System SpecsSystem Spec
18 Jan 2014   #10
bigmck

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

My System SpecsSystem Spec
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 Windows does not detect HDD sometimes




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