Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: USB Devices not seen in Windows 7

08 Jan 2014   #21
matts6887

Windows 7 ultimate 64-bit
 
 

This may also be a possibility; I know ive had to manually add the printer in devices and printers to make it show up after which point you will still need to get windows to search for the drivers. Even though yes; windows is suppose to look for the right driver(s) for the device by itself; for whatever reason; sometimes you have to do the above to get it to show up.


My System SpecsSystem Spec
.
08 Jan 2014   #22
dTonic

 

Quote   Quote: Originally Posted by matts6887 View Post
This may also be a possibility; I know ive had to manually add the printer in devices and printers to make it show up after which point you will still need to get windows to search for the drivers. Even though yes; windows is suppose to look for the right driver(s) for the device by itself; for whatever reason; sometimes you have to do the above to get it to show up.
I'm pretty sure I did that, but windows was unable to find any printers for me to choose from.

A good thought, though!

Thanks for the input...
My System SpecsSystem Spec
09 Jan 2014   #23
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

This is the 2nd Monitor suddenly not working issue posted- the other one we're not having much luck.

Anyway mom can boot from disc or thumbdrive? I wondering if there's a fakir (my term) out there... let me search for the issue, although it is recent and might not be widely reported.

If it is malware and it has messed with Bios, then fixing it is going to be a bear - flying blind.
My System SpecsSystem Spec
.

09 Jan 2014   #24
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

There is a LOT of this going around. Some talk about voltages, bad cards,bad cables, Bios updates, etc

One person was able to wake up their machine by holding the power button down for 4-5 seconds, when the box restarted (not clear if the person did a cold boot) the machine came back without data loss (probably hibernation or hybrid sleep)

If this works, I would purge the hibernation file
disable hibernation (elevated cmd prompt, powercfg -h off)
restart
enable hibernation (elevated cmd prompt, powercfg -h off)
restart
-> enter bios
load defaults
save and exit

The next thing I would try is How To Clear CMOS (Reset BIOS)
Note: A fourth way to clear CMOS on some systems is to disconnect any power source (battery and AC), then simply hold the power button down for 2 minutes. This might not work on all systems though.

The surest way is to remove the CMOS button battery for about 20 minutes, then put the battery back in. You could opt for a new CMOS battery, How to replace the CMOS battery.

start the system
-> enter bios
load defaults
save and exit
My System SpecsSystem Spec
09 Jan 2014   #25
dTonic

 

Quote   Quote: Originally Posted by Slartybart View Post
This is the 2nd Monitor suddenly not working issue posted- the other one we're not having much luck.

Anyway mom can boot from disc or thumbdrive? I wondering if there's a fakir (my term) out there... let me search for the issue, although it is recent and might not be widely reported.

If it is malware and it has messed with Bios, then fixing it is going to be a bear - flying blind.
Fact:
Monitor has been tested and is working

Observation:
I don't think "Mom" CAN boot from a thumb drive. If the bios is not being accessed (no info on screen), then booting as a whole is not possible.

malware or virus:
I doubt it! She rarely uses the internet, mostly installed(virus-free) games. She has Microsoft Security Essentials and SuperAntiSpyware installed. This combination has worked very well for me in the past.
Also, she uses Firefox with adblocks+, which is another layer of protection against malware entryways.
My System SpecsSystem Spec
09 Jan 2014   #26
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Yeah, I knew my post might confuse somethings.
1) my 2nd monitor reference is to another thread. Should have been more clear.
2) disregard malware"thinking out loud"
3) .... on to flushing CMOS

Thanks for re-emphasizing that the monitor works.

More thinking out loud
Did you use the same monitor cable when you tested?
Are there any POST beeps or lights at boot?
Does the HD spin up?
--> No? Disconnect HD, reconnect.
Dust / dirt in machine?
Do the fans spin?

I'm hoping it's CMOS - try that 1st.
My System SpecsSystem Spec
09 Jan 2014   #27
dTonic

 

Quote   Quote: Originally Posted by Slartybart View Post
There is a LOT of this going around. Some talk about voltages, bad cards,bad cables, Bios updates, etc

One person was able to wake up their machine by holding the power button down for 4-5 seconds, when the box restarted (not clear if the person did a cold boot) the machine came back without data loss (probably hibernation or hybrid sleep)

If this works, I would purge the hibernation file
disable hibernation (elevated cmd prompt, powercfg -h off)
restart
enable hibernation (elevated cmd prompt, powercfg -h off)
restart
-> enter bios
load defaults
save and exit
Fact: I disabled Hibernation when I installed the OS

There isn't a hibernation option in the bios, is there? Can't get into the bios anyways...


Quote   Quote: Originally Posted by Slartybart View Post
The next thing I would try is How To Clear CMOS (Reset BIOS)
Note: A fourth way to clear CMOS on some systems is to simply hold the power button down for 2 minutes. This might not work on all systems though.

The surest way is to remove the CMOS button battery for about 20 minutes, then put the battery back in. You could opt for a new CMOS battery, How to replace the CMOS battery.

start the system
-> enter bios
load defaults
save and exit
Observation:
Clearing the CMOS will reset the bios to defaults, which will then not allow the machine to boot from USB or CD\DVD, not that it does right now any-ways, though I haven't tried.

But clearing the CMOS may be an option.


Problem is, the monitor works and absolutely nothing is displayed when the computer is turned on. Thus, I would suspect either the nVidia graphics card or the mother board. This is essentially what I need ways to troubleshoot one vs the other.

My plan as it stands now will be:

1) Try booting from a CD/DVD (Acronis TrueImage)

2) Remove and reinsert CMOS battery

3) Figure how to determine whether or not the issue might be the graphics card or the mother board.

If it's the graphics card, then I would be able to enter bios, or even operate windows (blindly), but the key detractor in the second scenario is that the mouse does not seem to be working(chalk one up for the Mobo).
I have another graphics card, but am not sure the computer will accept the slot type.

4) Check slot availability for alternate graphics card.
My System SpecsSystem Spec
09 Jan 2014   #28
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Your plan sounds like a plan and seems sound.
My System SpecsSystem Spec
09 Jan 2014   #29
dTonic

 

Did some troubleshooting...

1)
Had my father check the connections for the HDD. Also had him place his hand on the drive when starting the computer up. His observations were not conclusive...."seems to be spinning."

The On Board Debug Port later displayed a code, "26" which references Clock Gen / Init onboard clock generator and sensor (no idea what this means). Don't know if other codes flashed prior to this.

2)
Placed Acronis TrueImage Boot Disc in CDROM Drive and rebooted.
Nothing new... No Debug code showed up this time, "--"

3)
Had them remove the CMOS battery and am currently in a Dinner break. Will finish the CMOS test when they call back.
I will also have my father keep an eye on the Debug codes for multiple codes...etc.



Additionally:
I do have a compatible graphics card for their system, but am still suspect with respect to the mobo.
Been searching for one that would be comparable with the other hardware...

DDR2 800 (2x 1GB, 2x 2GB - tot. 6GB)
PCI slots for graphics card
Socket AM2
4 Ram Memory Slots

Found:
ASRock 960GC-GS FX AM3+/AM3/AM2+ AMD 760G Micro ATX AMD Motherboard for $55 at newegg.com

*This has onboard graphics capability and thus a graphics card would not be absolutely necessary.The Micro ATX will allow me to integrate into a smaller case I have.


Q: will AM2 work in AM2+ socket?....so far my search says yes.


more to come...
I'm kinda hoping the mobo is gone... this way solving this issue may, in turn, solve the USB/Printer issues!!
My System SpecsSystem Spec
09 Jan 2014   #30
dTonic

 

Quote   Quote: Originally Posted by Slartybart View Post
Yeah, I knew my post might confuse somethings.
1) my 2nd monitor reference is to another thread. Should have been more clear.
2) disregard malware"thinking out loud"
3) .... on to flushing CMOS

Thanks for re-emphasizing that the monitor works.

More thinking out loud
Quote   Quote: Originally Posted by Slartybart View Post
Did you use the same monitor cable when you tested?

Same Monitor cable, but it does use an adapter for that "new" monitor style!


Quote   Quote: Originally Posted by Slartybart View Post
Are there any POST beeps or lights at boot?
No Beeps whatsoever...

Quote   Quote: Originally Posted by Slartybart View Post
Does the HD spin up?
--> No? Disconnect HD, reconnect.
We think so!

Quote   Quote: Originally Posted by Slartybart View Post
Dust / dirt in machine?
Clean 3 weeks ago!

Quote   Quote: Originally Posted by Slartybart View Post
Do the fans spin?
Yes, all 7 fans are running.
2 - power supply
1 - HDD
1 - CPU
1 - GPU
2 - Case Fans

Quote   Quote: Originally Posted by Slartybart View Post
I'm hoping it's CMOS - try that 1st.
My System SpecsSystem Spec
Reply

 USB Devices not seen in Windows 7




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Audio USB Devices showing under Other Devices in Device Manager
Hi! I have two USB audio devices that I cannot seem to properly install drivers for. Focusrite Scarlett 2i2 & KORG MicroKONTROL I am in communication with both product tech support teams but so far they have not offered a successful solution. As the same issue is occurring with multiple...
Hardware & Devices
Devices with removable storage combining devices?
I have a Dell XPS 8000 with a 4 in 1 card reader. I also have a DVD and a Blu Ray drive installed in the computer. But in the descriptions in Computer, I get this: BD-RE Drive (G:) SD/mini-MMS/RS DVD RW Drive (H:) CF/MD I have even moved the two drives off of the SATA ports built into...
Hardware & Devices
Asus Xonar 2D/PM - Playback Devices - Devices Incorrectly Named
Symptom 1: Xonar D2 Audio Center does not behave normally -> Speaker test does not function. The speaker test function included in Windows under "volume\PlayBack Devices" does function normally. Symptom 2: Devices within "Playback Devices" are incorrectly named. How it should look: How...
Sound & Audio
Can't Connect Wifi Devices to Wired Devices
I have been unable to connect to anything on my wired network, for about the last week. I don't remember making any changes however, I just became unable to connect. I having done a little troubleshooting. 1. I can connect to the shares of my Windows Home Server if I use the IP address. The...
Network & Sharing
Devices - See Devices that are able to Wake Up the Computer
How to See a List of Devices that are able to Wake Up the Computer This will show you how to see a list of devices installed on your computer that are configured to be able to wake up your computer from sleep in Vista, Windows 7, and Windows 8. Here's How:
Tutorials


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 02:28.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App