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Windows 7: HP Webcam not working well with W7

15 Jan 2014   #21
pappi

 

HP Webcam not working well with W7-capture.png




My System SpecsSystem Spec
.
15 Jan 2014   #22
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Ok, thanks

Try installing the driver in post# 15

Bill
My System SpecsSystem Spec
15 Jan 2014   #23
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Hi pappi,

Thought you might like to have a reference to the HP page for the BT driver instead of the HP ftp site.

Bookmark this page in your HP favorites folder: Drivers, Software and Firmware - HP Support Center

I'm old school and if I can't find meaningful results using search on HP (most of the time there are plenty of results, just meaningless if I have to look at each one), I resort to searching the HP ftp site.

I understand anyone's reluctance to trust an unfamiliar link (ftp.hp.com/someobscurestring/... ), that's good practice.
Your post re: not being able to find the driver on HP made me try again - HP couldn't possibly make this any more difficult!

The results were not that bad (only 175 pages instead of 4209), but I still had to look at 3 pages to find the link provided above.

The driver is the same (sp61617) but you might feel more comfortable with a HP page vs. a ftp reference.

Here are the search results HP returned: http://www8.hp.com/us/en/hp-search/s...07%20AND%20dv7
using the search criteria
bluetooth AND driver AND windows 7 AND dv7

the capitalization of AND is critical to ditinguish it as a search operand, not a search word

Bill
My System SpecsSystem Spec
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15 Jan 2014   #24
pappi

 

OK, Bill....the speccy published report I sent you and the Device Manager snipped pic I posted(which btw is the best ever snipping job I've done. I have no clue on how to do screen shot) do not include that Broadcom driver?

Broadcom Wireless LAN Driver for Microsoft Windows 7 This is the Broadcom driver I've installed already(release date is 10/19/2009). From this page in HP site:

Broadcom Wireless LAN Driver for Microsoft Windows 7 - HP Pavilion dv7-2173cl Entertainment Notebook PC | HP® Support=

I wonder if this driver is an older version of the link you sent. Or are they two different drivers?
My System SpecsSystem Spec
15 Jan 2014   #25
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

You got it, they are two different drivers. Your wirelss working ok? Just a BT issue right?

BCM Wireless LAN
BCM BT

It's up to you if you want to install the BT driver I gave you as a test. You can always uninstall it or it might not install at all if its the wrong one. Almost certain it's the correct one though.

As a confidence builder I installed a few of the BCM BT drivers when I was trying to find the correct one on HP. In other words, what I'm saying is that if it were my machine, I'd install it.

Don't tell me you don't know how to do a screenshot - look at that nice one you did in post# 21

I'll go on the assumption that you are going to try install sp61617 from: Drivers, Software and Firmware - HP Support Center

Bill
My System SpecsSystem Spec
15 Jan 2014   #26
pappi

 

You assumed correctly. I am downloading it right now.

My wireless system is working well except the BT. The Headphone and cell phone are the only BT devices I have. I have not tried to connect my cell to PC. My wireless printer is, I think, infrared .I don't know yet if any of these has problems.

But this old Pavilion has exceeded all my expectations. It is almost like heaven sent....so far.

Hey Bill....I messaged you the speccy published report link. Any of those lengthy info of any relevance to my BT probs?
My System SpecsSystem Spec
15 Jan 2014   #27
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Taking a fresh look at Speccy

Good to know about the devices you connect via BT too.
Headset doesn't work - won't break that
Cell phone never tried to connect - won't break that
Wireless is a different driver - no problem there

Please let me know after the install is complete.
As I said, I'm old school, so restart the box
- any time I affect HW, I restart - might not be necessary, but it eliminates one possible reason

I might be a while -
My System SpecsSystem Spec
15 Jan 2014   #28
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

How did the install, reboot go?
My System SpecsSystem Spec
16 Jan 2014   #29
pappi

 

The driver installation went smoothly ....it replaced the driver of HP Integrated BT Module from 6/21/2006 to 9/24/2012.

But W7 still does not recognize the headphone and therefore it still does not work. I think the problem is W7, not BT driver.
My System SpecsSystem Spec
16 Jan 2014   #30
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Well at least your driver is updated.

Win7 really is a good OS.

I don't know enought about BT or your headset,
but I'm betting on it being a BT configuration issue not an OS issue.

I guess that's about all I can help, other than to suggest trying to pair your cell phone.

If that pairs, then figuring out the headset issue is all that's left.

I did ask for help - someone with more BT knowledge might stop by and offer their help.

Good Luck pappi, it was nice working with you.

Bill
My System SpecsSystem Spec
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 HP Webcam not working well with W7




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