Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: HP Webcam not working well with W7

03 Jan 2014   #1
pappi

 
HP Webcam not working well with W7

I just acquired this used laptop (Pavilion dv7-2173cl)which was upgraded to W7 pro 32-bit.

Device manager says "This device is working properly". Indeed it works with google chat but I cannot make it work alone, on its own. The cam shortcut does not make it turn on; all it does is open a box for properties.

This is my first 18 hours with W7. Already I miss Vista.


My System SpecsSystem Spec
.
03 Jan 2014   #2
pappi

 

It's ok, folks. I solved the problem. Turned out I was using an old webcam icon.
My System SpecsSystem Spec
03 Jan 2014   #3
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

You'll need some software to work with the camera - devmgr and google chat show that the hardware is working ok.

Here's what HP offers for your box: HP MediaSmart Webcam Software - HP Pavilion dv7-2173cl Entertainment Notebook PC | HP® Support=
My System SpecsSystem Spec
.

10 Jan 2014   #4
pappi

 

"Here's what HP offers for your box: HP MediaSmart Webcam Software - HP Pavilion dv7-2173cl Entertainment Notebook PC | HP® Support="

Hi Slarty....Indeed it solved the problem(I found it minutes before you posted your reply.)

Now I have problems with HP Media Smart Live TV and Internet TV(and God knows what else among the other HP Media Smart programs HP Support website offers...there are 17 of them all of which I installed). They are all provided by Cyberlink which I had a lot of problems with in my old Pavilion dv7-1170us.
My System SpecsSystem Spec
10 Jan 2014   #5
matts6887

Windows 7 ultimate 64-bit
 
 

Well unfortunately; a lot of the programs that comp. makers these days include with their systems tend to be more "bloatware" then anything. I would just uninstall them all and get rid of them unless you know you feel they are absolutely essential for your use.

I would download, install, and run the following called revo uninstaller; which will clear out any files for programs u dont want or need:

http://www.revouninstaller.com/downl...e-portable.php
My System SpecsSystem Spec
10 Jan 2014   #6
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Either you can check or I'll take a look, but not all software offered is appropriate for every dv7.

I think the TV stuff is offered for may machine, but I don't have a TV tuner card! Maybe it's their way of softselling HW. "Oh, you're having trouble with TV software. I see, your macine doesnt' have a tuner card. Just so happens that Hp offeres an excellent......"

Anyway, as matt menitoned lots of that stuff is bloatware. Some of it is fun, some of it even useful. None of it is required except the HW drivers and most of them will be provided theough Windows Update.

Figure out what HW you have (Belarc Advisor is an excellent auditor) and if you don't have the hardware, uninstall the software.

Do NOT post the Belarc Advisor report - it contains information that should be protected from Internet eyes.

Other than the Webcam software, I honestly don't think you need the other 17 software pkgs. That decision is up to you, though

It's always good practice to install one thing at a time, see how your machine operates, then if needed install the next. There are exceptions of course... Windows Updates.

Could you elaborate on "I have problems with HP Media Smart Live TV and Internet TV".

I'll be off for the evening, so you have pleanty of time to auit your hardware, and look at the software, make a decision to keep it or uninstall it.


Quote   Quote: Originally Posted by pappi View Post
"Here's what HP offers for your box: HP MediaSmart Webcam Software - HP Pavilion dv7-2173cl Entertainment Notebook PC | HP® Support="

Hi Slarty....Indeed it solved the problem(I found it minutes before you posted your reply.)

Now I have problems with HP Media Smart Live TV and Internet TV(and God knows what else among the other HP Media Smart programs HP Support website offers...there are 17 of them all of which I installed). They are all provided by Cyberlink which I had a lot of problems with in my old Pavilion dv7-1170us.
My System SpecsSystem Spec
10 Jan 2014   #7
pappi

 

Just like the Quick Play in Pavilion dv7-1170us(also operated by cyberlink), this HP Media Smart live TV and internet TV in Pavilion dv7-2173cl are supposed to be awesome programs and they should work well with my HP Express card TV tuner. They show classic TV shows and movies and can show live TV from international broadcast...like soccer games.

Both QP and MS TV programs are unique to dv7- series entertainment notebook. The Keyboard in both notebooks have unique designs to enable these programs. They can boot straight to these program by using the feature just above the keyboard.

Unfortunately, both QP and MS cyberlink software are very temperamental. That's why I ended up uninstalling QP after three years. Cyberlink kind of abandoned the software support or offered updates...for a price.

Both HP MediaSmart live TV and internet TV would open their windows, warn that "your TV tuner is being initialized" but nothing is visible on the window even when the HD blinking light suggests hard drive activity...and then blinking light slows down after a minute or so, and dies. And the program window remains blank with clickable signs(TV channels, On Now, On Later, Record, etc.) that are unresponsive to the arrow.
My System SpecsSystem Spec
10 Jan 2014   #8
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

had a cancellation, so I'm back

Please follow this tutorial to provide the current operating environment of your machine.
[Speccy - Publish Snapshot of your System Specs

Thanks,

Bill
My System SpecsSystem Spec
10 Jan 2014   #9
pappi

 

"Please follow this tutorial to provide the current operating environment of your machine.
[Speccy - Publish Snapshot of your System Specs

In the past, even before the Java debacle, each time I got a virus(or viruses), it was from third party purveyors of free stuffs... with notable exception of Auslogic products, CCleaner(from Piriform ) and MBAM.

I am trusting you on this link. But before I download it, one or two questions:

Are the product specifications this link will publish any different from the ones I already have in System Information of this particular notebook sitting on my lap right now(not just any dv7-2173cl produced by HP)? I mean, will they tell me whether or not I am downloading software and drivers that are not relevant to this particular unit?

I know I do not have integral TV tuner but I have HP express card TV tuner(actually I have two) that works very well with Media Center and Quick Play(now, called separately Media Smart Live TV and Internet TV).
My System SpecsSystem Spec
10 Jan 2014   #10
matts6887

Windows 7 ultimate 64-bit
 
 

I definitely hear ya on that; but yea; most of that stuff that you have there is in fact bloatware because it clogs your machine and makes your system slower and slower. So you are safe to uninstall it.
My System SpecsSystem Spec
Reply

 HP Webcam not working well with W7




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
My Webcam Is not working
I upgraded from Win7 Home Premium 32bit to Win7 Ultimate and now my webcam is just shows black screen... BTW im using ASUS laptop, so usually the green light on my laptop turns on, but now its not on.. :sarc: I'm not sure, but i think its the problem with drivers
Drivers
webcam not working
I have a vaio vgn-fz4104. It orginally came with vista, I upgraded to windows 7, and now my webcam wont work. I tried re downloading the driver. what can i do?
Hardware & Devices
Webcam not working!
I had used Windows Vista previously (hated the thing) so finally I switched over to Windows 7. It's great. But now my webcam has stopped working. I have a Sony Vaio computer Model PCG-394L and the specification (idk what to call it >.>) is VGN-FZ20E. Also, the memory card slots have stopped working...
Hardware & Devices
HP Webcam not working
So my HP Webcam wasn't able to be recognized by any software so I went to Device Manager and Uninstalled the driver after checking for a newer version. Afterwards it only installed as a USB Video Device. I just had to completely reinstall my Windows 7 OS so it didn't have the driver saved. ...
Drivers
webcam not working
hey guys am using hp pavilion dv6700 notebook pc and i have upgraded the os to windows 7 ultimate 32-bit(6.1,build 7600) from vista and the problem is my WEBCAM is not working properly :cry: (it was working well in vista) . It is sometime working as soon as the restart and sometime not working...
Drivers
webcam not working
hey guys am using hp pavilion dv6700 notebook pc and i have upgraded the os to windows 7 ultimate 32-bit(6.1,build 7600) from vista and the problem is my WEBCAM is not working properly :cry: (it was working well in vista) . It is sometime working as soon as the restart and sometime not working...
Hardware & Devices


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 18:09.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App