W7 64-bit freezes


  1. boyboyds
    Posts : 107
    Windows 7 Home 64bit
       New #1

    W7 64-bit freezes


    Hi,

    My 64-bit Samsung laptop freezes completely but stays on. It happens after about 30 min of use. The same happens in safe mode also. It works again for 30 min after a reboot. I ran Malwarebytes and others - no viruses.

    Can it be a hardware issue...? RAM or SSD (it has SSD)....? Any free tools to diagnose hardware issues....?

    Thanks,
    BBDS
    Last edited by boyboyds; 08 Jan 2014 at 16:54.
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  3. matts6887
    Posts : 1,449
    Windows 7 ultimate 64-bit
       New #2

    heres a link on how to do a ram test in windows that might help ya out:

    Test your RAM with Windows Memory Diagnostic tool | How To - CNET a

    also run a hard drive diagnostic test using the below link; it is software designed to test hard drives"

    Seagate SeaTools Review
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  4. TVeblen
    Posts : 6,292
    Windows 7 64 Bit Home Premium SP1
       New #3

    Is it EXACTLY 30 minutes every time, or is it kind-of, sort-of 30 minutes?

    If it is exactly 30 minutes then it could be some program or service that is scheduled to start on a timer.
    You could check in Windows Task Scheduler, Power Management, or you could check the settings in your installed programs.
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