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Windows 7: Can't turn off double tapping on my Synaptics Touchpad


13 Jan 2014   #1

Windows 7 Home Premium 64 bit
 
 
Can't turn off double tapping on my Synaptics Touchpad

Hi,
I'm using a Synaptics Touchpad on my Acer V3-551 and when I follow the steps to turn off double tapping (go to the device settings in mouse and click settings and find tapping and disable) I can't seem to find the tapping option. The only options are Overview and Buttons. I have updated my driver to make sure it is fully up to date. This computer was once windows 8 but is now windows 7. Is there an option I need to turn off in order to see it? (full model is V3-551-8469)
Thanks!


My System SpecsSystem Spec
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13 Jan 2014   #2

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Check here to see if there is a solution: http://www.synaptics.com/resources/consumer-tips


or
Launch Synaptics in Control Panel, click on tapping once to select, then click on the gear to the right.
My System SpecsSystem Spec
13 Jan 2014   #3

Windows 7 Home Premium 64 bit
 
 

I can't find the question in the FAQ, and in control panel there is no synaptics option
My System SpecsSystem Spec
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13 Jan 2014   #4

windows 7 home 64bit
 
 

Hi there ... Try Downloading the Driver from the Link below ..


Acer | Download
My System SpecsSystem Spec
13 Jan 2014   #5

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Maxie offered a good suggestion.

If you want to try finding the option before updating the driver, try the following.

The driver should put a Synaptics entry in Control Panel. CPLs are sorted alphabetically.
Name:  CP synaptics.PNG
Views: 7
Size:  6.7 KB

Another way to get there is through the Mouse Control Panel.
On my machine, the far right tab is labeled Touchpad Settings and has the Synaptics logo icon
There is a Touchpad Settings below the version information
Clicking on that button takes me to the Settings dialog I mentioned in my previous post.

If the option still isn't there, I think you'll have to install the driver maxie offered.


Attached Images
 
My System SpecsSystem Spec
13 Jan 2014   #6

Windows 7 Home Premium 64 bit
 
 

I installed it before, it's been on my computer this entire time. And Slarty, I have gone there and checked

I looked at the pics; it may not have been installed correctly, I'll check later on. Thanks!
My System SpecsSystem Spec
13 Jan 2014   #7

windows 7 home 64bit
 
 

Read the Link below .. You could have the wrong Driver there are two on the Acer website


Application Crashing caused by quick scrolling mouse pad - Powered By Kayako eSupport
My System SpecsSystem Spec
13 Jan 2014   #8

Windows 7 Home Premium 64 bit
 
 

Oh, I installed the synaptics one, do I need to install the ELANTECH one instead?
My System SpecsSystem Spec
13 Jan 2014   #9

windows 7 home 64bit
 
 

It looks that way to me
My System SpecsSystem Spec
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 Can't turn off double tapping on my Synaptics Touchpad




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