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Windows 7: Can't turn off double tapping on my Synaptics Touchpad

13 Jan 2014   #1
Soupy

Windows 7 Home Premium 64 bit
 
 
Can't turn off double tapping on my Synaptics Touchpad

Hi,
I'm using a Synaptics Touchpad on my Acer V3-551 and when I follow the steps to turn off double tapping (go to the device settings in mouse and click settings and find tapping and disable) I can't seem to find the tapping option. The only options are Overview and Buttons. I have updated my driver to make sure it is fully up to date. This computer was once windows 8 but is now windows 7. Is there an option I need to turn off in order to see it? (full model is V3-551-8469)
Thanks!


My System SpecsSystem Spec
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13 Jan 2014   #2
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Check here to see if there is a solution: http://www.synaptics.com/resources/consumer-tips


or
Launch Synaptics in Control Panel, click on tapping once to select, then click on the gear to the right.
My System SpecsSystem Spec
13 Jan 2014   #3
Soupy

Windows 7 Home Premium 64 bit
 
 

I can't find the question in the FAQ, and in control panel there is no synaptics option
My System SpecsSystem Spec
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13 Jan 2014   #4
maxie

windows 7 home 64bit
 
 

Hi there ... Try Downloading the Driver from the Link below ..


Acer | Download
My System SpecsSystem Spec
13 Jan 2014   #5
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Maxie offered a good suggestion.

If you want to try finding the option before updating the driver, try the following.

The driver should put a Synaptics entry in Control Panel. CPLs are sorted alphabetically.
Can't turn off double tapping on my Synaptics Touchpad-cp-synaptics.png

Another way to get there is through the Mouse Control Panel.
On my machine, the far right tab is labeled Touchpad Settings and has the Synaptics logo icon
There is a Touchpad Settings below the version information
Clicking on that button takes me to the Settings dialog I mentioned in my previous post.

If the option still isn't there, I think you'll have to install the driver maxie offered.


Attached Images
Can't turn off double tapping on my Synaptics Touchpad-cp-synatics2.png 
My System SpecsSystem Spec
13 Jan 2014   #6
Soupy

Windows 7 Home Premium 64 bit
 
 

I installed it before, it's been on my computer this entire time. And Slarty, I have gone there and checked

I looked at the pics; it may not have been installed correctly, I'll check later on. Thanks!
My System SpecsSystem Spec
13 Jan 2014   #7
maxie

windows 7 home 64bit
 
 

Read the Link below .. You could have the wrong Driver there are two on the Acer website


Application Crashing caused by quick scrolling mouse pad - Powered By Kayako eSupport
My System SpecsSystem Spec
13 Jan 2014   #8
Soupy

Windows 7 Home Premium 64 bit
 
 

Oh, I installed the synaptics one, do I need to install the ELANTECH one instead?
My System SpecsSystem Spec
13 Jan 2014   #9
maxie

windows 7 home 64bit
 
 

It looks that way to me
My System SpecsSystem Spec
Reply

 Can't turn off double tapping on my Synaptics Touchpad




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