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Windows 7: Apparent hardware failure on HP s5-1114 desktop

18 Jan 2014   #21
gregrocker

 

Thanks Bob. Does it clear that bar already by running onboard HP diagnostics twice from booting via ESC key. Everything checked out OK except the HD SMART error 303 Imminent Failure.

I guess something with mobo could have changed since during transport over here it's PSU stopped working. Any theories and could that affect mobo, if all precautions are taken during replacement?

I was going to boot Hitachi Drive Fitness CD test, then if necessary to get data back try Spinrite. But I won't use that HD beyond that since I was able to get a replacement new 160gb (they only use 30gb) Seagate SATA for $25 on Amazon.


My System SpecsSystem Spec
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18 Jan 2014   #22
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

That sounds like a good plan. I would do data recovery then Hitachi test. Sometimes if the drive is really on the way out the test will be the last thing you will do with the drive.

Any recovery program is OK. Lots of folks have had good results with Recuva also.
My System SpecsSystem Spec
18 Jan 2014   #23
gregrocker

 

I have their data from Dec reinstall so don't have to sweat it, would just be nice to get latest file set if possible.

Drive diagnostics tested all good then.
My System SpecsSystem Spec
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18 Jan 2014   #24
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Well that's what I tell everyone: get that data first!
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18 Jan 2014   #25
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Greg, there's really no way we mortals can test a motherboard. The PSU puts out a +5V PWR_GOOG signal to the board, the board will respond with a voltage check, if they are all OK it will tell the PSU to power up and the POST/BOOT process starts, This all takes a few milli-seconds. If the board can't read the PSU because of some defect then it won't boot.

We can tell more once you get a good HDD in it. Damn USPS, they and UPS, FedEx have all "misplaced" shipments to me too.

In the meantime try some Linux distro as Bob suggested.
My System SpecsSystem Spec
18 Jan 2014   #26
gregrocker

 

USPS is worst. They can't get a package out of that mess. Supervisor is waiting for the other carriers to come back to see who CPU was sent out with by mistake. Then an hour later they close for long weekend. I doubt she'll even call me back.

The HD was found in the return bin because seller from Amazon put Ave instead of Way on it. But I don't need it first, need PSU. Route supervisor said he saw it there and thought it might be for this big complex with familar address and Unit number but was going to send it back anyway.

Question on BIOS post. It has already cleared the voltage check to POST, correct? So I have no reason to believe mobo is bad at this point since it posts and then pauses failing to hand over to HD. I'm trying to think of what could keep HD from booting if its detected and only has failing SMART, but that may be enough? Bad boot sector? Anything else?
My System SpecsSystem Spec
18 Jan 2014   #27
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Yeah, I may have been wrong. I would think if it does POST and go to BIOS the board should be OK. The bad, if bad, PSU may be the culprit, Windows draws more power.

A new, blank HDD can be detected in BIOS so that's no real indication of its health.
Here's a shot of my UEFI BIOS, the highlighted drive is a SSD that I ran the diskpart clean command on.



Apparent hardware failure on HP s5-1114 desktop-140118160422.png


My System SpecsSystem Spec
18 Jan 2014   #28
gregrocker

 

This is interesting because it finally connects the PSU failure to HD not booting, but if a failing PSU might have not been providing enough voltage to boot HD, would it then have been able to run HP diagnostics from boot which is R/W from the HD?

I guess what's hard to wrap my head around (I'm not a hardware guy except casual) is that HD is functioning enough to run bootable HP hardware diagnostics on all hardware, failing the HDD. Shouldn't that be enough function to also boot it unless the boot sector is what's bad?
My System SpecsSystem Spec
18 Jan 2014   #29
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Good question Greg, I don't know the answer. Can the HP Diag have a separate bootrec?
My System SpecsSystem Spec
18 Jan 2014   #30
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

I would think that if you can run HP diagnostics, and they are on the hard drive, then the hard drive is good. It is good in that it spins, can read data, and communicates with the SATA controller and the motherboard.

It could be a bad or corrupted boot sector - a small portion of a MBR drive, right in the beginning, that tells the BIOS that it is a boot drive and to look for an OS to boot there.
However, when the boot sector is corrupted we usually get the "no disk found/no bootable media" error message.
So it might not be that.

If the Windows boot files are corrupted that could produce the problem, wouldn't it?
Like a BIOS, once the system hands off to Windows I'm finished (out of my depth)!

But if that were the case you should be able to run System Repair from an Install DVD to fix it.

What exactly happens when you boot (step by step - message by message)?
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 Apparent hardware failure on HP s5-1114 desktop




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