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Windows 7: HP Color Laserjet 1600 documents can't get past print que

16 Jan 2014   #1

Windows 7, 64 bit
 
 
HP Color Laserjet 1600 documents can't get past print que

Hi,

We had a USB device issue yesterday where the computer wouldn't recognize the printer. We downloaded the latest driver for the HP and installed. This didn't help. After a great deal of stuffing around, we turned the printer off and on, and the USB device issue fixed itself, and the computer now recognizes the printer.

How ever when ever we print, the documents just sit in the print que.

The printer can print a test page from the printer itself (manually pressing printer buttons), but no documents can get through from the computer.

Any suggestions?

Thanks in advance for any help.

Glenjobi

My System SpecsSystem Spec
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 HP Color Laserjet 1600 documents can't get past print que




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