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Windows 7: CD/DVD disc drive not working


18 Jan 2014   #1

32bit
 
 
CD/DVD disc drive not working

Hello,

I recently was trying to reinstall windows onto my computer, but I noticed when I put the disc in the drive it wasnt being read. I tried deleting the lower level filter driver but this only stopped my disc drive from even being able to open once I restarted my computer (so now my windows disc is stuck). Next I tried uninstalling all of the disc drives from the device manager and restarting my computer and this still hasn't worked. I then tried running the windows fix it tool and it could not recognize my drive.

Can some body please help me this is so frustrating.

Thank you.

My System SpecsSystem Spec
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18 Jan 2014   #2

Win 7 Pro x64/Win 8 Pro x64 dual boot
 
 

You might actually have a failed DVD drive and that's why it couldn't read the disc.

Try going into BIOS to make sure that the computer is seeing the DVD drive.

Alternately, try unplugging the SATA cable from the DVD drive (with the PC powered off), boot up, go into Windows, and then shut down. Reattach the cable and boot up again, and see if Windows recognizes it or loads a new driver.
My System SpecsSystem Spec
18 Jan 2014   #3

32bit
 
 

Thank you I will try this.
My System SpecsSystem Spec
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18 Jan 2014   #4
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

In most cases like this that I have seen, the CD drive was toast. That may not be so in your case, but it is a possibility.

Can you boot from it with a live CD ??
My System SpecsSystem Spec
18 Jan 2014   #5

32bit
 
 

This worked! "Alternately, try unplugging the SATA cable from the DVD drive (with the PC powered off), boot up, go into Windows, and then shut down. Reattach the cable and boot up again, and see if Windows recognizes it or loads a new driver."

Thank you!
My System SpecsSystem Spec
18 Jan 2014   #6

Win 7 Pro x64/Win 8 Pro x64 dual boot
 
 

Quote   Quote: Originally Posted by flemingxrt View Post
This worked! "Alternately, try unplugging the SATA cable from the DVD drive (with the PC powered off), boot up, go into Windows, and then shut down. Reattach the cable and boot up again, and see if Windows recognizes it or loads a new driver."

Thank you!
You're welcome! I'm glad that it worked for you.
My System SpecsSystem Spec
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 CD/DVD disc drive not working




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