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Windows 7: My external hard disk did not show up in My Computer


29 Jan 2014   #1

windows 7 Home Premium 64bit
 
 
My external hard disk did not show up in My Computer

I'm using WD Passport 1TB with 3.0 usb. When i connect it to my computer, it does not showed up at My Computer. I'd tried to assign a letter but an error poped out like this -> (see attachments)
Other things u guys might need to know, i've tried to uninstall the driver and install it back again, but it wont work. When i connect it to my computer, my external make a weird sound but not to fast, but have 2seconds interval. Then after some times making sounds like that, it became silent. The lights still working but after 2seconds interval, it goes off and lights again.
Any suggestions guys? Thank you so much for making some time to read my problem. Peace! =D



Attached Thumbnails
My external hard disk did not show up in My Computer-hard-disk-error.jpg  
My System SpecsSystem Spec
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29 Jan 2014   #2

Windows 7 ultimate x64
 
 

Hi sha37, Welcome to Seven forums.

First thing that comes to mind is to check disk. Follow this tutorial and perform a chkdsk. Disk Check

Tell us the output.
My System SpecsSystem Spec
29 Jan 2014   #3

windows 7 Home Premium 64bit
 
 

Thanks archer. i need to assign which disk i want to check is it? But then my external hard disk does not appear at My Computer. Or do you have other ways to perform this task? thanks again
My System SpecsSystem Spec
.


29 Jan 2014   #4

windows 7 Home Premium 64bit
 
 
another thing...

One more thing, when i check at device manager->disk drives->WD....(which is my external hard disk), then i right click and click properties->volumes->click populate, it turn out like this (see attachments). Is it normal?


Attached Thumbnails
My external hard disk did not show up in My Computer-wd-error.jpg  
My System SpecsSystem Spec
29 Jan 2014   #5

Windows 7 ultimate x64
 
 

In that case, I will suggest you to change the cable for HDD.
My System SpecsSystem Spec
29 Jan 2014   #6

windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by archer View Post
In that case, I will suggest you to change the cable for HDD.
Do you mean the USB cable? I've tried twice with different cable, which is still 3.0 USB, but still the same.
Any other suggestions?
My System SpecsSystem Spec
29 Jan 2014   #7

Windows 7 ultimate x64
 
 

Is your HDD getting recognized in BIOS?

If it is,

Right click "My Computer"
Click "Manage"
Select "Disk Management"
Right click "Disk Management" and select "Rescan Disks"
Find your drive in the list in the bottom pane
Right click it and select "Initialize"
Add a partition
My System SpecsSystem Spec
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 My external hard disk did not show up in My Computer




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